Assistant Manager

Tropical Smoothie Cafe; Allen (TX); On-site; USD 38,000 - 64,000; Full time

Job summary

Tropical Smoothie Cafe is seeking a Crew Member with managerial capabilities to help drive profitable operations in Allen, TX. You will oversee front- and back-of-house activities, recruit and train staff, and focus on delivering excellent guest experiences and strong local marketing efforts.

The role emphasizes cost control, budgeting awareness, and maintaining high sanitation standards while supporting a healthful, tropical menu experience for guests and the community.

Qualifications

• 1+ years of managerial experience in restaurant/fast-casual field.
• Experience recruiting, hiring, training & developing employees.
• Experience in growing sales & providing excellent customer service.
• Ability to drive operational excellence in front and back of house.
• Proven track record of managing cost of goods & labor.
• Strong understanding of P&L reports & budgets.
• Basic computer skills: Word, Excel, Outlook.
• Effective verbal & written communication skills.

Responsibilities

• Monitor sales growth and cost control against budgeted expectations and historical performance to meet profit goals.
• Maintain and exceed customer expectations to build brand loyalty.
• Present a consistent, professional image by upholding sanitation and appearance standards.
• Communicate and stay updated on marketing and promotional materials.
• Execute marketing and sales programs following guidelines.
• Grow cafe sales by building relationships in the local business community.

Skills

Management

Recruiting

Sales growth

Budgeting

P&L

Customer service

COGS & labor

Microsoft Office

Tools

MS Word

MS Excel

MS Outlook

Job description

At Tropical Smoothie Café, we inspire a healthier lifestyle by serving amazing food & smoothies with a bit of tropical fun! Our Crew Members are key to delivering on this promise which is driven by our four values: Solid Relationships, Playing to Win, Creative Spirit and Living Better.

Requirements:

• Minimum of 1 years of managerial experience in the restaurant or fast-casual field required.
• Experience recruiting, hiring, training & developing employees.
• Experience in growing sales & providing excellent customer service.
• Demonstrated ability to drive operational excellence in both front of the house & back of the house.
• Must have a proven track record of managing cost of goods & labor.
• Strong skills in understanding P&L reports & budgets.
• Basic computer skills, including Microsoft Word, Excel and Outlook.
• Effective verbal & written communication skills.

Duties & Responsibilities:

• Monitor sales growth & cost control of the café against the budgeted expectation & historical performance, to ensure that profit goals are met.
• Maintains & exceeds customer expectations to build brand loyalty.
• Presents a consistent, professional image of the café & crew by maintaining all sanitation & appearance standards.
• Communicates & stays updated on all marketing & promotional materials.
• Executes marketing & sales programs, following appropriate guidelines.
• Builds café sales by cultivating relationships in the business community & initiating local store marketing campaigns.

Tropical Smoothie Cafe is a Fast Casual restaurant with a tropical twist. At Tropical Smoothie we inspire a healthier lifestyle by serving amazing food and smoothies with a bit of tropical fun! It started on a beach in Florida. The calm gulf waters, friends enjoying games in the sand and a need for replenishment from the warm Florida sun. We started by blending fruits and vegetables together to create unique and refreshing smoothies. And customers lined up for our tasty creations. Then in 1997, we opened our first cafe in Tallahassee, Florida. Guests now had a place to sit and relax while we made their favorite smoothies. Two years later, we added a range of wholesome food options to complement our smoothies, all made fresh. We started as a destination for flavor, and it’s a proud heritage that we continue today. We are guided by a simple belief: when you eat better, you feel better. Tropical Smoothie Cafe’s menu boasts bold, flavorful smoothies with a healthy appeal, all made-to-order with quality ingredients. We find that real fruits, veggies and juices just taste better. Our toasted wraps, sandwiches, flatbreads and quesadillas are made to suit your individual tastes with quality meats, fresh produce and flavorful sauces. Combine that with a fun, relaxing atmosphere - and unparalleled hospitality - and you can see why people return again and again for the Tropical Smoothie Cafe experience. Our mission is to inspire a healthier lifestyle by serving amazing food and smoothies…with a bit of tropical fun.