Restaurant GM — Fast-Casual Growth Leader

Capriotti's Sandwich Shop, Inc.; Las Vegas (NV); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision insurance

401(k) plan

Flexible Spending Accounts (FSAs)

Employee Assistance Program (EAP)

Referral bonus program

Opportunities for advancement and team

Job summary

Capriotti’s Sandwich Shop in Las Vegas, NV is seeking a motivated and experienced Restaurant General Manager to lead daily operations, develop high-performing teams, and uphold the brand’s hospitality, quality, and speed.

As GM you will recruit, train, schedule, manage costs, and ensure exceptional guest service, while modeling Capriotti’s CAPtivating Service and driving community engagement.

Qualifications

• 2+ years of restaurant management experience (fast casual, quick service, or hospitality leadership).
• Proven ability to lead, coach, and motivate restaurant teams.
• Strong organizational, time management, and problem-solving skills.
• Excellent communication and interpersonal skills.
• Experience managing restaurant operations, scheduling, inventory, and labor.
• Comfortable using POS systems and basic computer software.
• Must be at least 18 years old.

Responsibilities

• Recruit, hire, train, and retain high-performing restaurant team members.
• Coach and mentor employees through Capriotti’s structured training programs.
• Build a positive, motivated, and team-oriented culture.
• Create schedules and manage staffing levels to support efficient operations.
• Ensure food quality, food safety, and presentation meet Capriotti’s brand standards.
• Oversee daily restaurant operations including food preparation, service, and cleanliness.
• Maintain compliance with all health, safety, and sanitation guidelines.
• Manage cash handling, deposits, and financial reporting accurately.
• Deliver exceptional guest service and hospitality on every visit.
• Model Capriotti’s “CAPtivating Service” culture through leadership and example.
• Encourage suggestive selling and upselling to enhance the guest experience.
• Monitor labor costs, food costs, and operational expenses.
• Analyze restaurant performance metrics and identify opportunities for improvement.
• Support local marketing initiatives and community engagement efforts.
• Maintain professional communication with employees, guests, vendors, and leadership.
• Demonstrate adaptability and problem-solving in a fast-paced environment.
• Foster accountability, teamwork, and trust across the restaurant team.

Skills

Restaurant management

Leadership

Communication

Operations management

Staff scheduling

Inventory management

POS systems

Problem solving

Tools

POS systems

Computer software

Job description

Capriotti’s Sandwich Shop in Las Vegas, NV is seeking a motivated and experienced Restaurant General Manager to lead daily operations, develop high-performing teams, and uphold the brand’s hospitality, quality, and speed.

As GM you will recruit, train, schedule, manage costs, and ensure exceptional guest service, while modeling Capriotti’s CAPtivating Service and driving community engagement.