Restaurant General Manager, The Publisher Hotel, Fredericksburg VA

Greenwood Hospitality; Fredericksburg (VA); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a passionate Restaurant General Manager to lead operations at a premier hotel in Fredericksburg. This role involves managing the restaurant and room service, ensuring compliance with regulations, and enhancing guest experiences. You will be responsible for budgeting, staff management, and implementing promotional strategies to attract more guests. Join a values-driven culture that emphasizes teamwork and offers amazing benefits, including vacation pay, flexible spending accounts, and reduced room rates across the portfolio. If you thrive in a dynamic environment and have a passion for service, this opportunity is for you!

Benefits

Vacation & Holiday Pay

Same-day Pay Available

Employee Assistance Program

Reduced Room Rates

401(k)

Life Insurance

Parental Leave

Referral Program

Qualifications

• Requires thorough knowledge of restaurant/hotel practices.
• Excellent communication and management skills required.

Responsibilities

• Manage restaurant operations and staff to ensure quality service.
• Forecast and control budgets to maximize revenue.

Skills

Communication Skills

Problem-Solving

Analytical Skills

Management Skills

Customer Service

Education

High School Diploma

Job description

Restaurant General Manager, The Publisher Hotel, Fredericksburg VA

Restaurant General Manager, The Publisher Hotel, Fredericksburg VA

2 days ago Be among the first 25 applicants

Greenwood Hospitality & Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkableRestaurant General Managerfor The Publisher Hotel in Fredericksburg, VA.

Job Purpose:

Plan and manage the restaurant, room service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals. Position is responsible for the short term planning and daily operations of therestaurant and room service and may manage a lounge or quiet bar.Recommends promotional ideas and controls the budgets for the various areas. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.

• Manage the human resources in the various outlets in order to attract, retain and motivate the employees; hire, schedule, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communications and recommend discipline and termination, as appropriate.
• Implement company programs (IHC/franchise) and manage the operations of the restaurant, room service and any other food and beverage outlet as required to ensure compliance with SOPs, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s).
• Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc.) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customerservice.
• Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects.
• Create, recommend and implement promotions, displays, buffet presentations and ideas to capture more in-house guests and a larger share of the local market.
• Monitor and control the maintenance/sanitation of the various outlet areas and equipment to protect the assets, comply with regulations and ensure quality service.
• Flexible, forty to fifty hours over a five day period.

Qualifications and Requirements:

High School diploma /Secondary qualification or equivalent.

Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.

This job requires the ability to perform the following:

• Requires thorough knowledge of the restaurant/hotel practices and procedures in order to perform non-repetitive analytical work.May require knowledge of policies and procedures and the ability to determine course of action based on these guidelines.
• Supervision/management communication skills are required.
• Requires ability to investigate and analyze current activities or information and make logical conclusions and recommendations.
• Ability to make occasional decisions which are generally guided by established policy and procedures.
• Excellent comprehension for assisting with guest and associate matters.Interpreting instructions from superiors.
• Excellent vision required for seating guests, expediting food, cleaning equipment, reading floor plans, charts, schedules.
• Must have excellent oral communication for communicating with guests and associates, issuing instructions and communicating policies.
• Excellent comprehension required to read and implement policies and procedures; writing schedules and reading forecast and SOPs.
• Must have knowledge of chemicals/agents for training purposes.

Other:

• Being passionate about people and service.
• Strong communication skills are essential when interacting with guests and employees.
• Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
• Basic math skills are used frequently when handling cash or credit.
• Problem-solving, reasoning, motivating, and training abilities are often used.
• Have the ability to work a flexible schedule including nights, weekends and/or holidays

Amazing Benefits At A Glance:

• Team Driven and Values Based Culture
• Vacation & Holiday Pay
• Same-day pay available
• Employee Assistance Program
• Reduced Room Rates throughout the portfolio
• Third Party Perks (Movie Tickets, Attractions, Other)
• 401(k)
• Employee assistance program
• Flexible spending account
• Life insurance
• Parental leave
• Referral program

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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