Restaurant General Manager - FIVE Chophouse, The Publisher Hotel

The Publisher, a Tribute Portfolio Hotel; Fredericksburg (VA); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a dynamic Restaurant General Manager to oversee operations at a premier hotel. This role involves managing the restaurant and room service, ensuring compliance with policies, and enhancing guest experiences. You will lead a team, forecast budgets, and implement effective promotional strategies to drive revenue. Join a team-driven culture that values service and offers flexible hours in a vibrant hospitality environment. If you are passionate about service and have a knack for management, this opportunity is perfect for you.

Benefits

Vacation & Holiday Pay

Same-Day Pay

Employee Assistance

Reduced Room Rates

Qualifications

• Experience with Marriott, Hilton, IHG, Wyndham, or Hyatt standards.
• Strong communication and management skills.

Responsibilities

• Manage restaurant operations to ensure compliance and high-quality service.
• Forecast and control budgets to maximize revenue.
• Create and implement promotions to attract guests.

Skills

Human Resources Management

Budget Forecasting

Customer Service

Communication Skills

Problem Solving

Education

High School Diploma or Equivalent

Job description

Restaurant General Manager - FIVE Chophouse, The Publisher Hotel

Greenwood Hospitality & Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a Restaurant General Manager for The Publisher Hotel in Fredericksburg, VA.

Job Purpose:

Plan and manage the restaurant, room service, and other food and beverage outlets to achieve customer satisfaction, quality service, compliance with policies and regulations, and meet/exceed financial goals. Responsible for short-term planning and daily operations of the restaurant and room service, possibly managing a lounge or bar. Recommends promotional ideas and manages budgets. Ensures warm, knowledgeable service and guidance for guests.

Responsibilities include:

• Managing human resources to attract, retain, and motivate staff; including hiring, training, coaching, performance reviews, and disciplinary actions.
• Implementing company programs and managing restaurant operations to ensure compliance with SOPs, safety, and regulations, providing high-quality service and hospitality.
• Forecasting, controlling, and reporting on budgets to maximize revenue and minimize expenses.
• Responding to customer needs and feedback to enhance guest experience and sales.
• Creating and implementing promotions and displays to attract guests and increase market share.
• Monitoring sanitation and maintenance to protect assets and ensure quality service.
• Working flexible hours, approximately 40-50 hours over five days.

Qualifications and Requirements:

• High School diploma or equivalent.
• Experience with Marriott, Hilton, IHG, Wyndham, or Hyatt standards.
• Knowledge of restaurant/hotel practices, policies, and procedures.
• Strong communication and management skills.
• Ability to analyze activities and make recommendations.
• Decisiveness within policy guidelines.
• Excellent guest and staff interaction skills, including reading, writing, and basic math.

Additional Attributes:

• Passion for people and service.
• Strong communication skills.
• Flexibility to work nights, weekends, and holidays.

Benefits include:

• Team-driven culture, vacation & holiday pay, same-day pay, employee assistance, reduced room rates, and more.

Additional Details:

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management
• Industries: Hotels and Motels