Restaurant General Manager - The Palm Steakhouse

SSP Group; New York (NY); Vor Ort; USD 68.000 - 92.000; Vollzeit

Benefits dieser Stelle

Quarterly bonus

Year-end bonus

Career progression across 60 airports

Medical, Dental & Vision

401(k) with employer matching

PTO

Bonus eligibility

Zusammenfassung

The Palm Steakhouse at JFK Terminal 4 is looking for a Restaurant General Manager to lead a full-service concept with a bar in a fast-paced airport setting. You will guide operations, guest experience, and team performance to meet financial goals.

We offer $80,000 base with quarterly bonus and a year-end super bonus, along with full benefits and national growth opportunities within SSP America.

Qualifikationen

• Minimum 3 years as a Full-Service Restaurant w/ bar General Manager level experience required.
• Experience managing in a unionized labor environment.
• Strong financial and operational skills.
• Ability to manage high-volume, multi-priority environments.
• Experience leading diverse teams.
• A mindset geared toward service, coaching, and accountability.
• Comfortable using POS systems, MS Office, and operational tools.
• A desire to grow - we promote strong leaders fast.

Aufgaben

• Lead full-service restaurant with bar operations.
• Cost control, ordering, and scheduling.
• Hiring, training & team leadership.
• Guest experience & hospitality standards.
• Collaboration with airport leadership.
• Forecasting, budgeting & business planning.

Kenntnisse

GM experience

Unionized environment

Financial & operational skills

High-volume management

Team leadership

Coaching & accountability

Growth mindset

Tools

POS systems

MS Office

Jobbeschreibung

Restaurant General Manager - The Palm Steakhouse

JFK Terminal 4 Airport | The Palm Steakhouse

Join SSP America as our nextRestaurant General Manager for The Palm Steakhouse and guide a full-service w/bar concept in one of the most dynamic, fast-paced environments in the industry.

$80,000 + Potential Quarterly Bonus + Year-End Super Bonus
Full Benefits Career Growth National Company Footprint

Why This Role Matters

Airport restaurants run differently - higher volume, tighter coordination, and a whole new level of operational challenge. As the General Manager, you run the show. You lead the full restaurant operation, collaborate with airport authorities, coach a diverse team, and make decisions that drive guest experience, financial results, and team culture.

This is a role for someone who wants tolevel up fast, take ownership, and grow in a nationwide organization.

What You’ll Lead

• Full-service restaurant with bar
• Cost control, ordering, and scheduling
• Hiring, training & team leadership
• Guest experience & hospitality standards
• Collaboration with airport leadership
• Forecasting, budgeting & business planning

What You Bring

• Minimum 3 years as a Full-Service Restaurant w/ bar General Manager level experience required.
• Experience managing in a unionized labor environment
• Strong financial and operational skills
• Ability to manage high-volume, multi-priority environments
• Experience leading diverse teams
• A mindset geared toward service, coaching, and accountability
• Comfortable using POS systems, MS Office, and operational tools
• A desire to grow - we promote strong leaders fast

Why You’ll Love Working With Us

• Quarterly bonus + year-end super bonus
• Career progression across 60+ airports in North America
• Work for one of the largest airport restaurant operators in the world
• Medical, Dental and Vision
• Basic Life & AD&D Insurance
• EAP
• Voluntary Benefits: Life AD&D, Accident, Critical Illness, Hospital Indemnity, Pet Insurance
• SSP 401(k) Plan with Employer Matching
• PTO
• Bonus Eligibility

About SSP America

We’re food traveler experts serving travelers. With restaurants in over 60 airports, we bring local favorites to passengers across North America. If you thrive in action, teamwork, and moving fast - this is your place.

Additional Statements

SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or any other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.

We use Traitify as part of our hiring process for jobs in NYC and certain features may qualify it as an AEDT under NYC Law 144. As part of the hiring process, Traitify provides us with a candidate assessment which is one of the many factors that we review in making interview decisions; there are no cut offs, and all applications are visible to the hiring team. The Traitify tool has been reviewed by an independent auditor and results of the audit may be viewed here:https://tinyurl.com/yc3dwnhp