Restaurant General Manager: Lead Team & Guest Experience

Applebee's

Monticello (IN)

Sur place

USD 50 000 - 70 000

Plein temps

14 jours+

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Avantages offerts par ce poste

Competitive compensation
401K, HSA, medical, dental, vision benefits
Paid Training
Daily Pay Option
Opportunities for advancement

Résumé du poste

Workstream is seeking a General Manager to oversee restaurant operations in Monticello, Indiana. As the strategic leader, you will be responsible for driving performance, profitability, and guest satisfaction. You must have at least 2 years of casual restaurant experience and strong communication skills. Responsibilities include managing daily operations, ensuring compliance with food safety standards, and developing a high-performing team. The role offers competitive compensation, benefits, and opportunities for advancement.

Qualifications

  • Minimum of 2 years’ experience in the Casual Restaurant industry required.
  • ServeSafe Certification preferred (training may be provided).
  • Able to withstand the physical demands of a restaurant environment.

Responsabilités

  • Drive overall performance, profitability, and guest satisfaction.
  • Oversee day-to-day operations and lead management team.
  • Ensure food safety and operational compliance.

Connaissances

Exceptional written and verbal communication skills
Team leadership and positive conflict resolution

Formation

High School Diploma or GED
Associate’s or Bachelor’s degree (preferred)

Outils

POS systems
Kitchen equipment

Description du poste

Culture, Talent, Marketplace - These principles are Papa John’s strength and competitive advantage. We’re committed to fostering an inclusive culture that embodies the expansive nature of our brand and empowers team members from diverse backgrounds and experiences to reach their full potential.

Job Summary

The General Manager (GM) is the strategic and operational leader of the restaurant, responsible for driving overall performance, profitability, and guest

satisfaction. This role oversees all day‑to‑day operations, leads a high‑performing management team, ensures food‑safety and operational compliance, and cultivates

a positive culture that supports team development, engagement, and consistent execution of brand standards. The General Manager models the company’s core values, delivers exceptional hospitality, and ensures every guest experiences a safe, clean, and welcoming environment. As a hands‑on leader, the GM actively supports all positions as needed and drives continuous improvement across the restaurant.

Responsibilities

The General Manager is the strategic leader of the restaurant, responsible for the direction and control of restaurant operations to ensure a positive guest experience and company profitability. This individual will direct the operation of the restaurant, attain sales and profit objectives, and maintain the highest standards of food quality, service, cleanliness, safety, and sanitation by directing and supervising managers and team members. This individual isn’t just running a restaurant, they’re creating memorable experiences, and building teams.

Education and Experience

  • A minimum of2 years’current General Manager experience in the Casual Restaurant industry is required.
  • High School Diploma or GED required. An associate or a bachelor's degree is preferred.
  • Strong knowledge of team leadership and positive conflict resolution.
  • Exceptional written and verbal communication skills.
  • Able to withstand the physical demands a restaurant environment holds.
  • ServeSafe Certification preferred (training may be provided)

Physical Requirements

  • Frequently lift and carry items up to 70 lbs.
  • Stand for extended periods (up to an entire shift)
  • Bend, stoop, reach, push, and pull regularly for operations, stocking, and equipment use
  • Use ladders occasionally for maintenance checks
  • Work in varying environments including hot kitchen areas and walk‑in coolers/freezers
  • Operate POS systems, kitchen equipment, computers, and other standard devices
  • Communicate clearly with employees, guests, vendors, and leadership teams
  • Competitive compensation and eligibility for a performance bonus – we aim to recognize your dedication and hard work.
  • Competitive benefits (401K, HSA, medical, dental, vision, disability, and life insurance plan options) – to ensure you and your family are well taken care of.
  • Paid Training – we aim to set you up for success!
  • Daily Pay Option – Access your earnings before payday with our Earned Wage app.
  • Opportunities for advancement and growth within our organization – we're excited to embark on this journey with you.
1100 W Broadway St, Monticello, IN, 47960
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