Restaurant General Manager: Lead Team & Drive Growth

Jersey Mike's Key West; Key West (FL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Bonus opportunities

Paid training

Advancement opportunities

Team-focused environment

Brand growth

Job summary

Jersey Mike's Key West is seeking an experienced General Manager to lead our restaurant team and deliver an outstanding customer experience. You will oversee day-to-day operations, develop your staff, and maintain high standards for quality, cleanliness, and safety.

We value hands-on leadership, strong communication, and a commitment to exceptional service. You will manage scheduling, training, and performance while monitoring costs and driving sales in a fast-paced environment.

Qualifications

• Experience leading a restaurant or similar team.
• Excellent communication and interpersonal skills.
• Ability to coach and develop staff.
• Strong commitment to customer service and quality.

Responsibilities

• Lead, coach, and develop a high-performing restaurant team.
• Oversee daily operations and ensure exceptional customer service.
• Maintain Jersey Mike’s standards for food quality, cleanliness, and safety.
• Manage scheduling, staffing, training, and performance.
• Monitor sales, labor, inventory, and operating costs.
• Help drive sales and achieve store goals.
• Create a positive, accountable, team-oriented work environment.
• Lead by example and jump in wherever needed.

Skills

Team leadership

Communication

People management

Customer service

Adaptability

Problem solving

Job description

Jersey Mike's Key West is seeking an experienced General Manager to lead our restaurant team and deliver an outstanding customer experience. You will oversee day-to-day operations, develop your staff, and maintain high standards for quality, cleanliness, and safety.

We value hands-on leadership, strong communication, and a commitment to exceptional service. You will manage scheduling, training, and performance while monitoring costs and driving sales in a fast-paced environment.