Restaurant General Manager — Lead, Profit & Guest Service

JSP, LLC; Normal (IL); Vor Ort; USD 60.000 - 80.000; Vollzeit

Zusammenfassung

Wet Willie's in Normal, IL is seeking a General Manager to oversee all restaurant operations. The ideal candidate will ensure excellent guest service and manage staffing, finances, and daily restaurant activities. Requires a Bachelor's Degree and a minimum of 3 years in a salaried management role.

Key responsibilities include controlling P&L, developing budgets, and maintaining high cleanliness and guest satisfaction standards. This role demands strong leadership skills and experience in casual dining.

Qualifikationen

• Minimum of 3 years of experience as salaried manager in full service, casual dining.
• Experience with full service alcohol serving facility desirable.
• Record of maintaining high standards in restaurant cleanliness.

Aufgaben

• Oversee every aspect of restaurant operations.
• Ensure excellent guest service.
• Control day-to-day operations and profit & loss.

Kenntnisse

Leadership skills

Guest service excellence

Financial analysis

Coaching and directing staff

Ausbildung

Bachelor’s Degree or equivalent experience

Jobbeschreibung

Job 178468 - General Manager, Restaurant
Normal, IL

• Oversee every aspect restaurant operations.
• Ensures excellent guest service that meets or exceeds expectations.
• Ensures that the restaurant is adequately staffed to meet guest needs.
• Controlling day-to-day operations - profit & loss, by following cash control/security procedures, reviewing financial reports, and taking appropriate actions.
• Working with area supervisor to develop the restaurant's annual operating budget and control all profit and loss centers, including food, beverage, supply, utility and labor costs.
• Operating the business in accordance with the company policies and applicable laws.
• Will directly impact interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Responsible for all financial (invoices, reporting) and personnel/payroll related administrative duties, completed accurately, on time and in accordance with Company policies and procedures.
• Manage all shifts, which include daily decision-making, staff support, scheduling and planning while upholding standards, product quality and cleanliness.
• Maximizing table turnover, sales per guest, and sales per hour.
• Enforcing safe work behaviors to maintain a safe environment for both guests and crew members.
• Monitor daily activities to ensure quality food and cleanliness standards.
• Meet the restaurant's P&L, and expense goals
• Promoting suggestive selling techniques.
• Maintaining professional behavior while creating a warm, fun, friendly, and hospitable atmosphere.
• Prepare quarterly Sales and projections for area supervisor approval including follow up on store action plans.

Requirements

• Bachelor’s Degree or equivalent combination of education and experience
• Minimum of 3 years of experience as salaried manager in full service, casual dining
• Experience with full service alcohol serving facility desirable
• Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction
• Demonstrated leadership skills, including coaching, directing, and motivating a team
• Some exposure to P&L and sales building highly desirable
• Kitchen experience. Use of ovens, Grill/Fryer. Or Desire to learn