Restaurant General Manager - Lead People & Operations

04 Chipotle Services, LLC; City of Niagara Falls (NY); On-site; USD 55,000 - 78,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k retirement savings plan

Quarterly bonus program

Tuition assistance

Career growth

Paid time off

Holiday closures

Job summary

Chipotle Mexican Grill, Inc. is hiring a General Manager to lead restaurant operations, hire and develop a high‑performing team, and drive sales while upholding guest service standards. You will manage scheduling, training, and performance, ensuring food safety and financial success in a fast‑paced setting.

The role emphasizes guest obsession, a strong culture of development, and daily ownership of the business across lunch, dinner, and weekend shifts.

Qualifications

• Previous restaurant management experience required, including scheduling, P&L management, food safety, sales forecasting, and recruiting.
• Strong leadership and guest hospitality focus.
• Comfort with managing day-to-day operations and ensuring standards.

Responsibilities

• Be guest obsessed – uphold top-notch standards of excellence and hospitality.
• Ensure speed of service, accuracy, and positive guest-obsessed experience.
• Be responsible for the full employee lifecycle, including recruitment and hiring, people processes and performance management.
• Train and develop crew members, shift leaders, and Apprentices, utilizing Chipotle’s training tools and resources.
• Direct our team members to deliver accurate and on-time digital orders.
• Be accountable for the day-to-day operational business of your restaurant (scheduling, P&L control, sales-forecasting, recruiting).
• Ensure the dining room remains clean and the restaurant is always guest-ready.
• Uphold food safety, operational, and compliance standards.
• Be accountable for overall financial success of the restaurant, achieving annual sales & cash flow plan.
• Work a schedule that includes lunch, dinner, and weekend shifts to provide leadership across all hours of operation.

Skills

Leadership

People development

Guest obsession

Hiring & staffing

Sales forecasting

Job description

Chipotle Mexican Grill, Inc. is hiring a General Manager to lead restaurant operations, hire and develop a high‑performing team, and drive sales while upholding guest service standards. You will manage scheduling, training, and performance, ensuring food safety and financial success in a fast‑paced setting.

The role emphasizes guest obsession, a strong culture of development, and daily ownership of the business across lunch, dinner, and weekend shifts.