Restaurant General Manager — Lead Ops, Service & Growth

SmartRecruiters, Inc.; Allen (TX); On-site; USD 52,000 - 68,000; Full time

Job summary

SmartRecruiters, Inc. in Allen, TX is seeking a Store Operations Manager to lead daily store performance, control costs, manage inventory, food quality, image standards, cleanliness, and attendance.

You will recruit, develop, and retain a strong staff, ensure food safety and team member safety, and deliver best-in-class customer service while driving sales and profits.

This role requires a hands-on leader with P&L experience and strong communication skills to guide a team toward common goals.

Qualifications

• Experience in a management role or equivalent (required).
• Customer service experience (required).
• Fast food/quick service experience (preferred).
• Valid driver's license (required).
• High School diploma or equivalent.
• Ability to lead by example and ensure accountability from a team.
• Problem-solving, decision-making, & conflict-resolution skills.
• Ability to work as a part of a team to achieve a common goal.
• Experience managing a P&L, food cost, and labor.
• Ability to add, subtract, multiply, and divide accurately and quickly.
• Excellent verbal, written, and communication skills.

Responsibilities

• Manage Store Operations and Drive Results - Including, but not limited to: cost controls, inventory, food, image standards, store cleanliness, attendance & punctuality.
• Recruit, Develop, and Retain staff team members
• Manage Food Safety and Team Member Safety
• Provide Best in Class Customer Service
• Increase Sales and Profit Potential

Skills

Customer service

Leadership

Problem-solving

Decision-making

Conflict-resolution

Teamwork

Communication skills

Education

High School diploma or equivalent

Job description

SmartRecruiters, Inc. in Allen, TX is seeking a Store Operations Manager to lead daily store performance, control costs, manage inventory, food quality, image standards, cleanliness, and attendance.

You will recruit, develop, and retain a strong staff, ensure food safety and team member safety, and deliver best-in-class customer service while driving sales and profits.

This role requires a hands-on leader with P&L experience and strong communication skills to guide a team toward common goals.