Restaurant General Manager — Lead, Grow & Inspire

NAYA - Oceanside; Town of Hempstead (NY); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Competitive pay

Quarterly bonuses

Medical, dental, and vision insurance

Commuter benefits

Employee discounts and free NAYA meals

Growth opportunities

Job summary

At NAYA, we’re on an exciting journey of growth, sharing authentic Middle Eastern flavors, and building a team that grows with us. We’re seeking experienced General Managers to lead with heart and develop internal talent.

The GM leads staff, drives sales, controls costs, and maintains high food quality and guest satisfaction. This role requires strong leadership, financial acumen, and flexibility to work evenings and weekends at our New York location.

Qualifications

• 5+ years of restaurant management/leadership operations experience.
• Strong leadership, analytical and problem-solving skills.
• Superior interpersonal skills and ability to earn trust and respect from colleagues and staff.
• Exceptional financial acumen.
• Thrives in a constantly evolving, fast-paced environment.
• Strong written and verbal communication skills.
• Ability to utilize Gmail, Microsoft Office and any additional systems as needed; ability to input information using a moderately complex computer system.
• Able to work nights, weekends and holidays, and variable schedule, per the needs of the business.
• Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day.

Responsibilities

• Ensures, and is accountable for, the profitability of the store by growing sales and controlling labor, cost of goods and operating expenses.
• Hires, trains, manages, coaches, counsels, and evaluates all team members in partnership with the Human Resources Business Partner.
• Responsible for creating a culture of development in the restaurant.
• Must be able to develop Shift Leaders into their role as well as develop them to be the future General Managers at NAYA.
• Achieves NAYA’s objectives in sales, service, quality, cleanliness, and restaurant appearance through staff training and creating a positive and productive environment.
• Ensures that all food and beverage items are prepared and served in a timely manner and according to NAYA’s recipes, portioning, cooking, and serving standards.
• Creates and approves the weekly schedule and ensures proper staffing levels per business needs while meeting labor targets and FWW compliance.
• Actively builds and maintains the reputation of NAYA in the community, including monitoring online reviews, taking necessary recovery and recognition activity with the guests and team members.
• Controls inventories of food, equipment, smallware, and report issues as necessary.
• Conducts ordering and monthly inventory.
• Reviews daily time punches for accuracy; addresses time clock abuse (clocking in early or late) via coaching and/or documentation.
• Submits weekly payroll for approval.
• Controls cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
• Utilizes daily, weekly, quarterly, and annual financial reporting tools.
• Ensures all administrative tasks are complete in a timely manner, like weekly payroll, accident and injury reporting etc.
• Supports any marketing initiatives and promotions.

Skills

Leadership

Analytical skills

Problem solving

Interpersonal skills

Financial acumen

Written communication

Verbal communication

Gmail/Microsoft Office

Physical capability

Flexible schedule

Tools

Gmail

Microsoft Office

Job description

At NAYA, we’re on an exciting journey of growth, sharing authentic Middle Eastern flavors, and building a team that grows with us. We’re seeking experienced General Managers to lead with heart and develop internal talent.

The GM leads staff, drives sales, controls costs, and maintains high food quality and guest satisfaction. This role requires strong leadership, financial acumen, and flexibility to work evenings and weekends at our New York location.