Restaurant General Manager - Lead Fast-Paced Guest Experience

Atlas Franchise Management; Pittsburgh (Allegheny County); On-site; USD 41,000 - 52,000; Full time

Benefits offered by this job

Sign-on bonus

Vacation time

Sick time

Health benefits

401k program

Employee meal program

Employee referral program

ADP Life Mart discounts

Job summary

Jimmy John's in Pittsburgh seeks a General Manager to captain daily restaurant operations and lead the service team to deliver exceptional customer experiences. You will partner with fellow managers to uphold brand standards and ensure smooth service from open to close.

The role emphasizes a strong work ethic, coaching staff, and maintaining a high-energy environment that reflects Jimmy John's fast, friendly culture.

Qualifications

• Be 18+ and legally authorized to work in the U.S.
• Must have at least 2 years of experience running a team in a fast-paced food environment
• Must be dependable and coachable
• Must handle customer and employee issues with energy and poise
• Must be able to stand for long periods and stay detail oriented
• Must be team-oriented and growth-driven

Responsibilities

• Oversee service staff and ensure smooth, efficient restaurant operations
• Manage customer interactions and uphold Jimmy John's quality standards
• Collaborate with other managers to maintain exceptional service
• Lead by example to deliver red-carpet service and brand experience
• Represent the brand and uphold store-level processes and cleanliness

Skills

Team leadership

Customer service

Communication

Energetic

Coachable

Stamina

Job description

Salary Range: $50,000.00 To $52,000.00 Annually

A Team Built to Win

We are committed to fostering true teamwork where every member supports one another and the team collectively. This is achieved through our emphasis on cultivating a strong company culture, providing comprehensive training and development opportunities, offering competitive compensation packages, and encouraging feedback at every level within the organization. Together, we strive to create a harmonious and thriving work environment where every individual can reach their full potential. Join us in shaping the future of our team from coast to coast!

Position Overview

As the General Manager, you are the captain of the ship! You play the most important role in ensuring the smooth and efficient operation of the restaurant's service, overseeing the service staff, managing customer interactions, and working closely with other managers to maintain exceptional service standards. Providing red carpet treatment for our customers and consistently upholding the Jimmy John's quality standards are the highest priorities for you.

You’ll interact with everyone—from everyday customers to local leaders and well-known personalities. That means every shift matters. We represent the brand, the experience, and the standard. There are no off days and every impression is the first impression.

Jimmy John's Core Values

Genuine : Straight up honesty blended with humility. We say what we mean and do what we say.

Meticulous : Obsessive attention to detail and precision in everything we do.

Big Hearted : Relentlessly compassionate. We're welcoming, attentive, and always ready to help each other and our customers.

Trustworthy : Make a deal, keep a deal. We deliver on our promise. Every Time.

Bold : No hesitation, fun-loving, loud, lively & maverick-like execution.

Go-Getter : Thinking and acting with an energetic, do-it-now mindset. No hype, no excuses.

Position and Store Details

Compensation and Benefits Package

Variable hours

Vacation Time

Sick Time

Medical + Dental + Vision

401k Program

Employee Meal Program

Employee Referral Program

Life Mart through ADP - Discounts for auto, travel, electronics, childcare, and so much more!

Job Requirements

Be an age of 18+ and legally authorized to work in the U.S.

Must have at 2 years of experience running a team, preferably in fast-paced environment in the food industry

Must be dependable

Must be coachable and have the patience to coach others.

Must have experience in dealing with customer and employee issues

Must be energetic, enthusiastic, confident, and outgoing

Must be able to work in a standing position for long periods of time

Detail Orientated: Quality and precision-focuses

Competitive and growth-oriented

Outcome-oriented: Results focused with a strong performance culture

People-oriented -- Supportive and fairness-focused

Team-oriented: Cooperative and collaborative

The Jimmy John’s Code:

Perfect Bread - It all starts with the bread. Can't have a great sandwich with bad bread!

Systems and Procedures 100% - Don't mess with Jimmy John's recipes

Consistent Freaky Fast Movements - Jimmy John's is known for quick but perfect sandwiches

Lead by Example - You are responsible for your actions, feelings, and consequences

Keep it hospital clean - We like to keep our restaurants so clean you could perform surgery

Love, Hug, and Smile - You never know what kind of day someone is having. That smile could change the trajectory of someone's whole day.

Serve, certify, and share - Serve not only your customers but also your teammates with the proper training and getting them certified. Share your knowledge!

GET HIRED TODAY AND START TOMORROW!!!!

No Grease - No Grill - Safety is our Priority

*******Apply NOW. Go to jjrockstars.com to set up an interview********

For questions and would like to speak to a Recruiter, please CALL/TEXT [phone]