General Manager

Jimmy John's; Michigan; Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Growth opportunities

Discounted meals

Competitive benefits

Paid time off

Job summary

Jimmy John’s in Michigan is seeking a General Manager to oversee day-to-day restaurant operations, manage food and labor costs, and recruit, hire, and train team members. You will drive world-class customer service, control inventory, supervise staff during rush periods, and ensure the store runs with integrity and efficiency.

This role requires leadership in a fast-paced setting, strong math and budgeting skills, and a hands-on approach to staff development. Eligible to work in the U.S.

Qualifications

• Experience managing a team in a fast-paced restaurant environment.
• Ability to recruit, hire and train staff.
• Strong math skills for costs and budgets.
• Excellent communication and customer service.

Responsibilities

• Manages a staff of 15–35 employees and supervises a manager team.
• Handles hiring, training, evaluation, discipline and termination.
• Provides on-the-job training for new employees.
• Oversees ordering, storage and issuing of supplies to minimize loss.
• Supervises food preparation and service during shifts.
• Manages cash drawers, deposits and change orders.
• Ensures 100% customer service quality.
• Coordinates routes and supervision of drivers for deliveries.
• Maintains daily, weekly and period paperwork with accuracy.

Skills

Staff leadership

Customer focus

Cash handling

Time management

English fluency

Tools

Excel

Word

Job description

This Is A Story About Growing Up But Never Getting Old.

Since day-one when our founder, Jimmy, opened his first Jimmy John's sandwich shop, we've had the determination and badassery to settle for nothing less than the best. At Jimmy John's, we're all about big-hearted service, kick-ass sandwiches, and a workplace that’s as dynamic as the people in it. We exist to make the day-to-day a little easier and that starts with our values that guide us in creating an environment where everyone feels supported in what they do. Working here, you'll find benefits that make living a good life a little easier and a place where you can make an impact. We succeed together as a family because let's be honest, nobody can compete with the Rockstars of Jimmy John's.

Calling All Go-Getters.

Part of what makes Jimmy John's special is our fast-paced, high-energy, no B.S., get-it-done now, big city attitude in your own hometown. We are in early every morning baking fresh bread and slicing vegetables, that energy and passion are baked right into our DNA of the brand. From our core values, to creating a workplace where everyone belongs, you'll quickly see how we empower the next generation to dream boldly and thrive.

Let's Get This Bread.

As a General Manager, you will oversee day-to-day restaurant operations. While managing food and labor costs, you will recruit, hire, and train team members.

In other words: let's do whatever it takes to make kick-ass sandwiches for our customers.

To qualify for this Rockstar opportunity, you are eligible to work in the U.S. and meet the age requirements and experience outlined within the application.

Sandwich lover or not, all backgrounds are welcome here.

Making Living A Good Life A Little Easier.

Our benefits and perks are the real deal: growth opportunities, discounted meals, competitive benefits, and paid time off. Be part of a culture of Go-Getters and Rockstars who succeed through goal setting, willingness to learn and a can-do attitude. And don't worry - we're not afraid to have a little (or a lot) of fun along the way!

It's Simple. You're Fast, We're Fast. We Should Work Together.

Additional Requirements:

• Manages a staff of Assistant Manager(s) and approximately 15-35 employees. Assigns, oversees and evaluates work for compliance.
• Manage hiring, training, evaluating, discipline and termination of employees.
• Provides on the job training for new employees.
• Delegates and is responsible for the ordering, storage and issuing of all food, labor, equipment, cleaning and paper supplies for the unit to ensures a minimum loss from waste or theft.
• Assists in the supervision, preparation, sales and service of food.
• Supervises food preparation and service operations while on duty. Assists In shoppers during rush periods to ensure the maintenance of restaurant efficiency.
• Assists In shoppers with greeting customers, talking orders, using the cash register, assembling orders and checking for completeness and correctness.
• Ensures that every customer receives world class customer service.
• Routes deliveries and supervises drivers to maximize delivery business and speed
• Completes daily food preparations (opening procedures, meat and vegetables slicing, bread production).
• Executes systems and procedures with 100% integrity and completeness.
• Completes daily, weekly and period paperwork with accuracy.
• Controls inventory by using a weekly inventory system and maintaining regular inventory ordering schedules.
• Audits system and procedures as well as shift ending paperwork.
• Completes preventative maintenance and upkeep on store equipment and supplies.
• Communicates maintenance issues that cannot be solved at store level.
• Performs other related duties as required.
• Responsible for 100% of the cash drawers during the shift.
• Manages deposits and change orders.

Knowledge, Skills, Abilities & Work Environment:

Must be able to speak, read and write the English language fluently and clearly. Must have strong math abilities in addition, subtraction, fractions, and percentages. Understand the use of personal computers of various software such as Excel and Word.

Required to stand, walk, sit, use hands, reach with hands and arms, talk, hear, close vision, distance vision, peripheral vision and depth perception. Occasionally required to climb, balance, stoop, kneel, crouch or crawl, lift up to 50 pounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Special Requirements:

Willing to work overtime, holidays, weekends as business dictates. Must be 18 years of age, have a valid driver's license, reliable transportation and must have physical stamina to work 50-60 hours per week.

Company Introduction

We slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmann's® mayo - that's when the magic happens. Made with love every single day since 1983. That's Jimmy Fresh!