Restaurant General Manager - Hen Quarter Prime

Thompson Hospitality; Washington (District of Columbia); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health coverage

Paid time off

401(k) match

Disability insurance

Tuition reimbursement

Employee referrals

Pet insurance

Hotel discounts

Travel discounts

Ticket discounts

Restaurant discounts

Meal plan discount

Job summary

Hen Quarter, operated by Thompson Hospitality, is seeking a General Manager to lead daily restaurant operations, drive guest satisfaction, and manage financial performance. You will oversee kitchen and front-of-house activities, mentor staff, and uphold high standards of service, safety, and quality in a fast-paced setting.

The role requires strong leadership, communication, and adaptability, with a long work week including evenings and weekends to meet business needs.

Qualifications

• Proven leadership and managerial experience.
• Strong communication and problem-solving skills.
• Industry knowledge and financial acumen.
• Customer-focused mindset and adaptability.
• Clear verbal communication skills and ability to interact with guests in a busy environment.
• Ability to remain calm and composed while multitasking in a fast-paced setting.

Responsibilities

• Manage daily restaurant operations, including kitchen and front-of-house activities.
• Lead and develop staff, ensuring a cohesive and efficient team.
• Ensure exceptional service and guest satisfaction.
• Manage budgets, control costs, and optimize profitability.
• Maintain adherence to health, safety, and quality standards.
• Requires 50–55 hours per week, including evenings and weekends as business needs dictate.

Skills

Leadership

Staff development

Communication

Problem-solving

Financial acumen

Customer service

Multi-tasking

Job description

Overview

Are you a passionate and driven leader who thrives in a fast-paced, guest-focused environment? We’re looking for a dedicated General Manager to take the lead in delivering outstanding dining experiences while upholding the values that define our restaurant.

In this key role, you will oversee all aspects of daily operations—including both kitchen and front-of-house—ensuring smooth execution, exceptional service, and a welcoming atmosphere. You’ll inspire and develop your team, manage financial performance, and uphold the highest standards of quality, safety, and hospitality.

Responsibilities

• Manage daily restaurant operations, including kitchen and front-of-house activities.
• Lead and develop staff, ensuring a cohesive and efficient team.
• Ensure exceptional service and guest satisfaction.
• Manage budgets, control costs, and optimize profitability.
• Maintain adherence to health, safety, and quality standards.
• Requires 50–55 hours per week, including evenings and weekends as business needs dictate.

Qualifications

• Proven leadership and managerial experience.
• Strong communication and problem-solving skills.
• Industry knowledge and financial acumen.
• Customer-focused mindset and adaptability.
• Clear verbal communication skills and ability to interact with guests in a busy environment.
• Ability to remain calm and composed while multitasking in a fast-paced setting.

Physical Requirements:

• Ability to stand and walk for extended periods during scheduled shifts
• Frequent bending, reaching, stooping, and lifting
• Ability to lift and carry items weighing up to 40–50 pounds
• Capability to work in a fast-paced environment
• Tolerance for exposure to heat, steam, noise, and kitchen equipment
• Ability to operate standard restaurant equipment safely
• Quick response to operational needs and emergency situations

Competitive Benefits:

• Health/Dental/Vision coverage
• Paid Time Off
• 401(k) with company match
• Short and Long-Term Disability
• Tuition Reimbursement
• Employee Referral Program
• Pet Insurance
• Discounts: Hotels, Travel, Tickets, Restaurants
• Eligibility for discounted meal plan at HBCU client locations.

Who we are:

Hen Quarter is a fun-causal, full-service restaurant inspired by the power of the table to bring people together and the rich culinary traditions of the south. With crispy fried chicken as our star, our menu blends traditional Southern classics with modern twists. We now invite guests to enjoy its weekend Endless Grande Buffet, featuring indulgent Southern cuisine at our Prime location.

Thompson Hospitality is of the largest restaurants, food service, and facilities management companies in the country. We are highly built upon our values, do the right thing, do the best you can, and treat others how you want to be treated, which are shaped by more than 33 years of relationships with our clients, guests, and communities. We offer competitive benefits, see our website for more. https://www.thompsonhospitality.com/

We are an equal opportunity employer and value diversity. All employment decisions are made based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status under applicable federal, state, or local laws.