Supervisor - Hen Quarter

Hen Quarter, LLC; Washington (District of Columbia); On-site; USD 42,000 - 58,000; Full time

Job summary

Hen Quarter, LLC is seeking a passionate Supervisor to lead a dynamic team in a fast-paced, guest-focused environment. You will guide daily operations, support staff, and ensure every guest feels welcomed and cared for, maintaining high service standards.

The role requires supervising in a restaurant setting with 50–55 hour weeks, including evenings and weekends. You will uphold safety guidelines while fostering teamwork and excellence across the dining room and back-of-house.

Qualifications

• Experience in food and beverage operations.
• Experience as a supervisor in a fast-paced setting.
• Strong work ethic and reliability.
• Ability to stand and walk for several hours.
• Lift/carry up to 20 lbs and assist guests as needed.
• Reach, bend, and stoop as part of daily tasks.
• Operate phones and guest reservation tools.
• Clear verbal communication in a busy restaurant.
• Stay calm and multitask effectively.

Responsibilities

• Lead and inspire team members to deliver outstanding guest service.
• Oversee daily operations for a smooth workflow.
• Train new staff and provide ongoing coaching.
• Foster welcoming atmosphere for guests and staff.
• Maintain high quality standards for menu items.
• Monitor inventory and assist with ordering.
• Collaborate with management on improvements.
• Address guest feedback promptly to ensure positive experiences.
• Uphold health and safety guidelines in the workplace.
• Promote teamwork and excellence among staff.

Skills

Food & beverage experience

Supervisor experience

Strong work ethic

Guest interaction

Calm under multitasking

Communication

Reservation systems

Safety awareness

Tools

Reservation systems

Job description

Overview

We’re looking for a passionate and motivated Supervisor to help lead a dynamic team in delivering exceptional guest experiences in a fun, fast-paced environment.

As a Supervisor, you’ll play a key leadership role—guiding daily operations, supporting team members, and ensuring that each guest feels welcomed and cared for. You'll foster a positive work culture rooted in teamwork, quality, and outstanding service.

Responsibilities

• Lead and inspire team members to deliver outstanding customer service.


• Oversee daily operations to ensure a smooth and efficient workflow.


• Train new team members and provide continuous coaching and feedback.


• Foster a welcoming and inclusive atmosphere for both guests and staff.


• Maintain high-quality standards to ensure products are prepared to perfection.


• Monitor inventory levels and place orders as needed to meet demand.


• Collaborate with management to implement new initiatives and improvements.


• Address guest feedback and concerns promptly to ensure a positive experience for all.


• Uphold health and safety guidelines to maintain a clean and safe environment.


• Cultivate a positive and respectful work culture that promotes teamwork and excellence.


• Requires 50–55 hours per week, including evenings and weekends as business needs dictate.

Qualifications

• Experience in food and beverage.


• Experience as a supervisor


• An amazing work ethic


• Ability to stand and walk for extended periods (up to 6–8 hours).


• Lift and carry up to 20 lbs (e.g., menus, high chairs, booster seats).


• Reach, bend, and stoop occasionally.


• Use hands and arms to operate reservation systems and phones.


• Clear verbal communication skills and ability to interact with guests in a busy environment.


• Ability to remain calm and composed while multitasking in a fast-paced setting.

Who we are:

Hen Quarter is a fun-causal, full-service restaurant inspired by the power of the table to bring people together and the rich culinary traditions of the south. With crispy fried chicken as our star, our menu blends traditional Southern classics with modern twists. We now invite guests to enjoy its weekend Endless Grande Buffet, featuring indulgent Southern cuisine at our Prime location.

Thompson Hospitality is of the largest restaurants, food service, and facilities management companies in the country. We are highly built upon our values, do the right thing, do the best you can, and treat others how you want to be treated, which are shaped by more than 33 years of relationships with our clients, guests, and communities.

• We offer competitive benefits, see our website for more. https://www.thompsonhospitality.com/

We are an equal opportunity employer and value diversity. All employment decisions are made based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status under applicable federal, state, or local laws.