Restaurant General Manager - Guest-First Leader & P&L

Carl's Jr.6601 Lankershim BlvdNorth HollywoodCA91606; Los Angeles (CA); On-site; USD 75,000 - 110,000; Full time

Job summary

Akash Management, LLC, operating Carl’s Jr. locations in the Los Angeles area, seeks a General Manager with 3–5 years of restaurant management experience to lead daily restaurant operations, ensure guest satisfaction, manage labor and budgeting, and drive financial results.

The GM will uphold brand standards, oversee training, and implement local marketing programs while maintaining high integrity and a positive work environment.

Qualifications

• High school diploma or equivalent. Experience 3 – 5 years in management position (preferably restaurant new experience)

Responsibilities

• Models and creates an environment in which the Guest is always right; ensures a positive Guest service experience.
• Responds positively and quickly to Guest concerns.
• Hires high quality people who demonstrate and ensure consistent Guest satisfaction.
• Ensures all employees are trained and empowered to deliver total Guest satisfaction.
• Evaluates each employee’s ability to maintain high levels of Guest satisfaction.
• Continuously improves the skills, knowledge and morale of all employees.
• Train, coach and provide regular performance feedback (positive and corrective)
• Makes a continuous effort to maintain a fun and enjoyable working experience in the restaurant at all times.
• Develops and executes the business plan (key elements include fiscal responsibilities, manpower planning and local restaurant marketing) for the restaurant.
• Utilizes labor effectively to meet budget.
• Responsible for financial results
• Executes company-wide marketing programs
• Enforces all labor laws (federal, state and local).
• Upholds company food safety, food handling and sanitation requirements, to ensure the health and safety of our Guests and employees.
• Is completely focused on and driven by the Guest.
• Is of high personal integrity and treats all employees with honesty, respect and dignity.
• Is performance oriented and driven; clearly communicates performance expectations, measures performance results, recognizes and rewards good performance and is intolerant of poor performance.

Skills

Computers basics

Financial/analytical

Organization & planning

Team building

Problem solving

Communication

Education

High school diploma or equivalent

Job description

Akash Management, LLC, operating Carl’s Jr. locations in the Los Angeles area, seeks a General Manager with 3–5 years of restaurant management experience to lead daily restaurant operations, ensure guest satisfaction, manage labor and budgeting, and drive financial results.

The GM will uphold brand standards, oversee training, and implement local marketing programs while maintaining high integrity and a positive work environment.