Restaurant General Manager - Guest Experience & Ops Leader

Fulenwider Group; Beckley (WV); On-site; USD 55,000 - 75,000; Full time

Job summary

Fulenwider Group in Beckley, WV is seeking a Restaurant General Manager to lead daily operations, manage staff, control costs and ensure guest satisfaction. This role requires strong leadership, communication, and a focus on quality and safety.

The RGM will oversee product quality, safety compliance, scheduling, and financial accountability while fostering a cooperative team and a welcoming environment for guests and employees alike.

Qualifications

• Dedication to providing exceptional guest service.
• Good communication skills and strong interpersonal abilities.
• Exceptional team-building capability.
• Basic business math and accounting skills.
• Strong analytical/decision-making skills.
• High School Diploma or GED preferred; College or University Degree preferred.

Responsibilities

• Creates value for shareholders through efficient operations and cost controls.
• Maintains highest standards of Quality, Service, Cleanliness and Hospitality.
• Monitors guest relations and ensures guest satisfaction during peak hours.
• Controls daily operations and labor/product costs; manages inventory.

Skills

Guest service

Communication

Team leadership

Analytical skills

Computer literacy

Education

High School Diploma or GED

Tools

POS systems

Job description

Fulenwider Group in Beckley, WV is seeking a Restaurant General Manager to lead daily operations, manage staff, control costs and ensure guest satisfaction. This role requires strong leadership, communication, and a focus on quality and safety.

The RGM will oversee product quality, safety compliance, scheduling, and financial accountability while fostering a cooperative team and a welcoming environment for guests and employees alike.