Restaurant General Manager - David's - Full-time - Maryland

Live! Casino & Hotel Maryland; Hanover (MD); On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a dynamic Restaurant General Manager to lead operations at a vibrant venue. This role involves overseeing daily restaurant activities, ensuring compliance with regulations, and enhancing guest experiences. The ideal candidate will possess strong leadership skills, a passion for exceptional service, and the ability to manage costs effectively. With opportunities for career growth and a supportive work environment, this position is perfect for those looking to make a significant impact in a fast-paced setting. Join a team committed to excellence and innovation in the culinary world!

Benefits

Comprehensive Health Benefits

Life Insurance

Disability Insurance

Retirement Options

On-Site Wellness Center

Career Growth Opportunities

Recognition Programs

Free Parking

Free Meals

Entertainment Discounts

Qualifications

• 5-7 years of restaurant management experience required.
• Knowledge of health regulations and OSHA standards is essential.

Responsibilities

• Oversee daily operations and ensure compliance with policies.
• Build partnerships with culinary and front-of-house staff for guest service.

Skills

Analytical Skills

Knowledge of Sanitation Laws

Budgeting

P&L Review

Customer Service

Team Leadership

Education

High School Diploma

4-Year Degree

Job description

Restaurant General Manager - David's - Full-time - Maryland

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Overview

The General Manager is responsible for the daily oversight of the Restaurant and staff. Responsibilities include ensuring compliance with policies, providing excellent guest service, monitoring food presentation and quality, leading staff positively, and managing the outlet’s P&L. The GM’s leadership and collaboration with culinary and service staff are key to our success.

Responsibilities

• Build strong partnerships with culinary and front-of-house staff to ensure exceptional guest service and food quality
• Maintain open communication and foster team spirit
• Ensure proper maintenance of equipment and cleanliness standards
• Supervise guest service training for team members
• Manage quality control of service and food & alcohol orders
• Respond to guest trends, needs, and comments
• Develop marketing strategies to increase visitation, loyalty, and VIP events
• Enhance venue awareness through social media
• Plan and execute ethnic Asian Holiday events
• Maintain the physical appearance and FFE of the outlet
• Ensure compliance with food, alcohol, and gaming regulations
• Coordinate inventory with culinary and purchasing teams
• Control labor, food, and beverage costs
• Continuously improve processes to enhance Asian guest amenities and support gaming and retail areas

Skills and Qualifications

• Ability to analyze operational results and solve complex problems
• Knowledge of sanitation laws, health regulations, and OSHA standards
• Must obtain and maintain a valid gaming license and alcohol awareness certification
• Willing to work nights, weekends, and holidays
• Experience with budgeting, P&L review, and variance analysis
• High school diploma required; 4-year degree preferred
• 5-7 years restaurant management experience
• Physical ability to work long hours, stand for extended periods, and lift objects up to 50 pounds

What We Offer

• Comprehensive health benefits, including life insurance, disability, and retirement options
• On-site wellness center
• Career growth opportunities
• Recognition programs and bonuses
• Free parking, meals, and entertainment discounts

Work Environment

Work in a fast-paced, high-energy casino environment with exposure to smoke, bright lights, and noise. Ability to move quickly and efficiently is essential.