Restaurant General Manager

Southern Multifoods Inc; Town of Texas (WI); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading company is seeking a Restaurant General Manager to ensure efficient restaurant operations, focusing on quality, service, cleanliness, and hospitality. The role involves managing staff, ensuring customer satisfaction, and adhering to safety policies. Ideal candidates will have a high school education, prior food service experience, and strong communication skills.

Qualifications

• Comprehensive understanding of restaurant management required.
• Prior food service experience required.
• Valid Driver's License and access to a vehicle required.

Responsibilities

• Ensure customer satisfaction and quality service.
• Manage all aspects of restaurant operations.
• Conduct employee performance reviews and training.

Skills

Interpersonal Communication

Attention to Detail

Stress Management

Education

High School Education or Equivalent

Job description

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Note: You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or its affiliates. If hired, the franchisee will be your employer. Franchisees are independent business owners with varying wage and benefit programs.

Basic Function

To ensure the efficient functioning of the restaurant by adhering to the philosophy of quality, service, cleanliness, and hospitality (CHAMPS) and the Taco Bell (LAST) system.

Job Specifications

• High school education or equivalent required.
• Comprehensive understanding of restaurant management and prior food service experience required.
• Valid Driver's License and access to a vehicle for company business required.
• Current liability insurance in your name required.
• Must have a home or cellular telephone; if not, acquire one within three weeks of starting.
• Good interpersonal communication skills required.
• Ability to pay attention to detail, cope with pressure, and remain calm in stressful situations required.

General Responsibilities

• Ensure customer satisfaction.
• Provide excellence in quality, service, cleanliness, and hospitality.
• Create and maintain a positive atmosphere among employees and customers.
• Enforce safety rules, policies, and procedures.

Job Training

Typically, 1-2 years to gain job knowledge. Performed under general supervision with frequent customer and employee interactions.

Decision Making Responsibilities

Manage all aspects of restaurant operations, including hiring, counseling, training employees, and ensuring policy and safety compliance.

Working Conditions

Work area temperature may be extreme; noise level may be high at times.

Consequence Of Errors

Dissatisfied customers and employees, potential revenue loss.

Key Activities

• Assist with budget decisions and implementation.
• Ensure adequate staffing.
• Follow inventory control procedures.
• Provide employee training on CHAMPS and the Taco Bell LAST system.
• Conduct employee performance reviews and counseling.
• Work as a team to ensure consistent customer satisfaction.
• Prepare customer orders quickly and accurately.
• Prioritize workload: serve customers first, then maintain dining room and work area.
• Operate all kitchen equipment.
• Communicate courteously with customers.
• Report equipment or facility repairs to Maintenance.