Restaurant General Manager

Southern Multifoods Inc; Town of Texas (WI); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading company in the food and beverage industry is seeking a Restaurant General Manager to oversee operations at a franchise location. The ideal candidate will ensure customer satisfaction and maintain high standards of quality and service. Responsibilities include managing staff, enforcing safety policies, and handling budget decisions. This full-time position requires strong interpersonal skills and a valid driver's license.

Qualifications

• Comprehensive understanding of restaurant management and prior food service experience required.
• Must possess a valid Driver's License and access to a vehicle.

Responsibilities

• Ensure customer satisfaction and maintain quality, service, cleanliness, and hospitality.
• Manage all aspects of restaurant operations including hiring and training employees.

Skills

Interpersonal Communication

Attention to Detail

Stress Management

Education

High School Education

Job description

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Join to apply for the Restaurant General Manager role at Southern Multifoods Inc.

You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

Basic Function

To ensure the orderly and efficient functioning of the assigned restaurant by adhering to the philosophy of quality, service, cleanliness, and hospitality (CHAMPS) and the Taco Bell (LAST) system.

Job Specifications

• High school education or equivalent is required.
• Comprehensive understanding of all aspects of restaurant management and prior food service experience required.
• Must possess a valid Driver's License.
• Access to a vehicle to drive periodically on company business.
• Current liability insurance in your name.
• Must have a home or cellular telephone; if not, obtain one within three weeks of starting.
• Good interpersonal communication skills to direct employees and work with customers.
• Ability to pay attention to detail, cope with pressure, and remain calm in stressful situations.

General Responsibilities

• Ensure customer satisfaction.
• Provide excellence in quality, service, cleanliness, and hospitality.
• Create and maintain a positive and cooperative atmosphere among employees and customers.
• Enforce all safety rules, policies, and procedures.

Job Training: Usually, one to two years to gain job knowledge. Performed under general supervision, involving continuous customer and employee contact.

Decision-Making Responsibilities: Manage all aspects of restaurant operations, including hiring, counseling, training employees, and ensuring policy and safety adherence.

Working Conditions: Work area temperature may be extreme; noise levels may be high at times.

Consequence of Errors: Dissatisfied customers and employees, loss of revenue.

Key Activities

• Assist with budget decisions and implementation.
• Ensure adequate staffing.
• Follow procedures for inventory control.
• Provide employee training emphasizing CHAMPS and the Taco Bell LAST system.
• Perform employee performance reviews and counseling.
• Work as a team to ensure constant and consistent customer satisfaction through CHAMPS.
• Prepare customer orders quickly and with high quality.
• Prioritize workload: serve customers first, then maintain dining room and work area.
• Operate all kitchen equipment.
• Greet customers in a friendly and courteous manner.
• Report equipment or facility repairs to Maintenance.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Food and Beverage Services