Restaurant General Manager

Slim Chickens; Spanish Fork (UT); On-site; USD 65,000 - 80,000; Full time

Job summary

Join a rapidly expanding franchise organization as a Restaurant General Manager, where you will lead a dynamic team in delivering exceptional service and delicious meals. This role is perfect for those who thrive in a fast-paced environment and are passionate about fostering a people-first culture. You will be responsible for mentoring your team, ensuring operational excellence, and maintaining high standards of cleanliness and food quality. If you are ready to make a significant impact and grow with a company that values its employees, this is the opportunity for you!

Benefits

401(k) matching

Dental insurance

Employee discount

Health insurance

Paid time off

Vision insurance

Qualifications

• 3+ years of experience in restaurant management is required.
• Strong leadership skills to inspire and develop team members.

Responsibilities

• Lead and develop a team of 65-100 staff members.
• Ensure high standards of cleanliness and food safety.

Skills

Restaurant Management

Leadership

Team Development

Customer Service

Operational Efficiency

Education

High School Diploma

Bachelor's Degree in Hospitality Management

Tools

Point of Sale Systems

Inventory Management Software

Job description

At L.O.V.E. Restaurant Group, our core values drive every aspect of our organization. We are dedicated to fostering growth and empowerment among our employees, and providing exceptional customer service in a warm, inviting, and impeccably clean restaurant setting. Our menu is carefully crafted to offer delicious, satisfying meals that exceed expectations. As Developers, Builders, and Franchise Operators of Slim Chickens restaurants in Colorado and Utah, we embody our values in all that we do and strive to bring them to life each and every day. L.O.V.E. stands for Living Our Values Every day, and that's exactly what we aim to do.

CORE VALUES

• The Coach – Leadership / Mentorship / Support
• Sparkle – Clean and Bright – from our facilities to our people
• Cheetah – Fast and Efficient
• The Cheerleader – Keeping it fun / Raising the Energy / Engaging the team
• The Chef – Amazing Fresh, Delicious, and Accurate meals
• MeMaw – Southern Hospitality

OUR MISSION

To love our employees, so our employees can love our guests, (develop, empower, and listen)

For our employees – Nurture the professional and personal growth of our employees by fostering a magnificent and secure environment that inspires them to elevate their energy, enhance their mindset, and raise their aspirations.

For our guests – Create and serve a fresh, delicious meal with warm hospitality in a clean, safe and inviting environment that provides exceptional value.

Are you eager to secure a prime position at the table of one of the most rapidly expanding franchise organizations in the mountain states? If so, here's an exciting opportunity to showcase your passion, brilliance, and innovative ideas that will shape the experience of over 400 current employees, and thousands more to come. We'd love to explore the possibility of working together and determine if we are a perfect match for each other. Let's connect and take the first step towards an incredible journey.

L.O.V.E. Restaurant Group is a leading franchisee of Slim Chickens, renowned for its exceptional brand that withstood the challenges of COVID with flying colors. We're proud to report that our system-wide same store comps have surpassed 24%, a feat that positions us as the strongest of any brand established or emerging in the US!

L.O.V.E. has set its sights on achieving significant growth, and we're excited to share that we have secured exclusive development rights for two of the most breathtaking states in the country, Colorado and Utah. Currently, we boast of nine thriving locations with impressive AUVs of 3.6M. Looking ahead, we have an ambitious target to expand our footprint by opening 30 new restaurants over the next five years. Join us on our exciting journey towards unparalleled success.

ACHIEVEMENTS WE WANT YOU TO ACCOMPLISH IN THIS GM ROLE

• Guardian of the culture: You will be responsible for modeling, inspiring, and protecting a people-first culture that recognizes and advances performance in your restaurant.
• Utilize the aspects of a great Coach to teach and develop your team daily. You will set exceptionally high standards for execution, mentor your team to reach their full potential, and encourage growth within and outside of the organization.
• You will be a Cheerleader, inspiring and motivating your team to achieve more than they thought possible. Your focus will be on creating a fun and inviting work environment that leads the industry in employee engagement and retention.
• Embody our MeMaw value and instill Southern Hospitality in your operations. You will provide leadership that delivers best-in-class same-store sales growth and guest feedback while prioritizing a guest-first mentality with a Southern flavor.
• Prioritize cleanliness and food safety in all aspects of your operations to ensure the Sparkle is always present in your restaurant.
• Leverage our Cheetah value to deliver exceptional speed and efficiency. You will bring a sense of urgency to results, quickly identifying and correcting actions that are not delivering the desired outcomes.
• You will have the mentality of a Chef, placing a premium on food quality and execution. You will never compromise on quality and create systems that support this philosophy.
• Consistently model, uphold and deliver our non-negotiables with intentionality.

KEY RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:

People:

• As a role model, lead your team with the utmost character and ethics.
• Create a top-notch training environment using Front Porch to ensure all team members are well-equipped to execute our brand with excellence.
• Utilize industry systems and your unique skills to nurture and develop your team and identify future leaders for the organization.
• Hold teams accountable to our mission, vision, and values with positivity and constructive guidance.
• Develop systems and processes to ensure your restaurant is properly staffed on a daily, weekly, and period basis.
• Understand and implement systems and processes that lead to low turnover and high retention.

Strategic:

• Plan, organize, implement, direct, and evaluate your restaurant's performance to consistently exceed guest and shareholder expectations.
• Lead and develop all people-related functions for a team of 65 to 100 people and uphold our unique people-first culture.
• Participate in developing the company's plans and programs as a strategic partner and visionary leader.
• Grow top-line sales through best-in-class execution and hospitality, using your restaurant professional skills.
• Engage with the community to represent the brand and identify local store marketing and recruiting opportunities.

Operations:

• Maintain a Sparkle clean environment, ensuring that all aspects of your facility look new at all times.
• Deliver food quality that exceeds guest expectations, with satisfaction scores for food-related items ranking in the top 10% of franchise operations.
• Exceed company expectations for food service times.
• Implement systems that meet or exceed budgeted targets for all key components of the P&L.
• Attain outcomes that lead to best-in-class Operations Assessment scores, fostering an outstanding relationship with our Franchisor and its representatives.

Job Title: Restaurant General Manager

Reports To: Restaurant Area Director

Compensation:

Salary will be based on level of experience and skillset within the salary range provided below:

$65,000k – $80,000k base salary/ plus bonus (Target total annual for top performance $100K +)

The above statements describe the general nature and level of work being performed. They are not to be constructed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.

Job Type: Full-time

Salary: $65,000.00 - $80,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Restaurant type:

• Quick service & fast-food restaurant

Shift:

• 10-hour shift
• Day shift
• Evening shift

Qualifications Experience

Required: 3 years Restaurant Management

Preferred Behaviors:

• Team Player: Works well as a member of a group
• Leader: Inspires teammates to follow them
• Loyal: Shows firm and constant support to a cause
• Enthusiastic: Shows intense and eager enjoyment and interest
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Preferred Motivations:

• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
• Goal Completion: Inspired to perform well by the completion of tasks
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Preferred Licenses & Certifications:

• Food Handler's
• ServSafe