Restaurant General Manager

Chandler Hospitality Group; Ponca City (OK); On-site; USD 60,000 - 75,000; Full time

Job summary

A leading company in the hospitality sector seeks a Restaurant General Manager in Ponca City. The successful candidate will oversee daily operations, ensuring excellence in customer service and employee training. This role offers competitive compensation and comprehensive benefits, including health insurance and a 401(k) plan.

Benefits

401(k)

Health insurance

Paid time off

Vision insurance

Dental insurance

Employee discount

Flexible schedule

Qualifications

• Minimum two years management experience in full-service establishments.
• Knowledgeable in back-of-house and front-of-house operations.
• Food Service Manager Certificate required.

Responsibilities

• Provide direction and support to hourly employees.
• Monitor food cost and quality controls.
• Recruit, select, and evaluate employees.

Skills

Management Experience

Communication

Operational Knowledge

Team Leadership

Education

High School diploma or equivalent

Tools

Restaurant Equipment

Computers

Job description

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General Summary: The Restaurant General Manager Provides direction and support to hourly employees within franchised or corporate establishments by either performing or supervising the following duties throughout a standard 50 to 55 hour workweek. Position reports to the Area General Manager and requires minimal supervision.

• Practice and uphold company policies and industry standards as they impact the organization as a whole.
• Control, monitor, and implement operational standards to ensure that employees are adequately trained and customer satisfaction is guaranteed.
• Recruit, select, maintain, evaluate, and promote, employee relations and scheduling according to individual performance and business needs.
• Make employment decisions, oversee guest recovery and resolve food service issues.
• Monitor food cost and quality controls by reducing waste through the correct use of purchasing, receiving, storage, preparation, food labeling and rotation procedures.
• Record and analyze cashflow, movement of inventory, labor costs and cost of sales on a daily basis.
• Abide by all state and federal regulations as required by law to ensure the health and well being of employees and/or guests.
• Accountable for all business activities within designated unit.
• Administer Progressive Discipline Policy according to guidelines.
• Initiate strategic, team, and individual goals to encourage high quality performance and organizational excellence.
• Effectively delegate appropriate responsibilities to management team members.
• Lead by demonstrating a willingness to assume any responsibility or perform any task (“shift to assist”) regardless of nature to demonstrate that teamwork is part of the operating culture. All other duties as assigned.

Benefits Include:

• 401(k)
• Health insurance
• Paid time off
• Vision insurance

Description:

General Summary: The Restaurant General Manager Provides direction and support to hourly employees within franchised or corporate establishments by either performing or supervising the following duties throughout a standard 50 to 55 hour workweek. Position reports to the Area General Manager and requires minimal supervision.

Essential Duties & Responsibilities:

Practice and uphold company policies and industry standards as they impact the organization as a whole.

Control, monitor, and implement operational standards to ensure that employees are adequately trained and customer satisfaction is guaranteed.

Recruit, select, maintain, evaluate, and promote, employee relations and scheduling according to individual performance and business needs.

Make employment decisions, oversee guest recovery and resolve food service issues.

Monitor food cost and quality controls by reducing waste through the correct use of purchasing, receiving, storage, preparation, food labeling and rotation procedures.

Record and analyze cashflow, movement of inventory, labor costs and cost of sales on a daily basis.

Abide by all state and federal regulations as required by law to ensure the health and well being of employees and/or guests.

Accountable for all business activities within designated unit.

Administer Progressive Discipline Policy according to guidelines.

Initiate strategic, team, and individual goals to encourage high quality performance and organizational excellence.

Effectively delegate appropriate responsibilities to management team members.

Lead by demonstrating a willingness to assume any responsibility or perform any task (“shift to assist”) regardless of nature to demonstrate that teamwork is part of the operating culture. All other duties as assigned.

Benefits Include:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Requirements:

Required Knowledge, Skills, & Abilities:

Minimum two years previous management experience in a full service establishment based on management's discretion.

Knowledgeable in both back-of-house and front-of-house operations.

Capable of setting expectations and maintaining concise oral and written communication among other managers and employees for each shift.

Proficient use of all restaurant equipment including, but not limited to, such tools as: calculators, cash registers, computers, ovens, smokers, knives, etc.

Education & Experience: High School diploma or equivalency as determined by management.

Certifications/Licenses: Food Service Manager Certificate and completion of M.I.T. Program.

Physical & Mental Requirements:

• Position requires the employee to perform most of the work from a standing position for a total of ten to eleven hours each day frequently walking, pushing, pulling, lifting, cutting, carrying, kneeling, or stooping.
• Work will involve frequent periods of lifting up to 30 pounds with occasional lifting to exert up to 80 pounds.

Working Conditions: Position is in a climate-controlled establishment. Employees will be exposed to temperature extremes of heat or cold in conjunction with internal conditions as warranted for the preservation or preparation of food handling.

Compensation details: 60000-75000 Yearly Salary

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Restaurants

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