Restaurant General Manager

Workstream; Pittsburg (KS); On-site; USD 52,000 - 70,000; Full time

Job summary

KING Burger King Kansas King Inc. operates BURGER KING® restaurants and seeks a Restaurant General Manager to lead daily operations, drive profitability, and ensure guest satisfaction.

The role oversees an Assistant Manager and a team of 20-45 employees, directing people development and operating standards in a fast-paced environment. The RGM will manage P&L, staffing, scheduling, and compliance while delivering high-quality, affordable food and a consistent guest experience across shifts.

Qualifications

• Must be at least eighteen (18) years old.
• High School Diploma or GED required, 2 years of college preferred.
• 1-2 years of previous restaurant management experience.
• Strong understanding of P&L management & drivers of restaurant profitability.
• Ability to prioritize own and others’ work and time to meet deadlines and objectives.
• Demonstrated leadership skills and guest service principles.
• Available to work evenings, weekends, and holidays.
• Ability to work long and/or irregular shifts as needed.

Responsibilities

• Manage restaurant P&L and actively drive profitability.
• Drive sales through proactive guest service, people development & operations management.
• Lead recruitment, onboarding and coaching to build an effective team.
• Optimize labor and scheduling for smooth operations.
• Ensure compliance with government regulations, employment laws and brand standards.
• Cover duties of Assistant Manager & Hourly Shift Manager when necessary.

Skills

P&L management

Leadership

Guest service

Scheduling

Recruitment

Time management

Communication

Flexibility

Education

HS diploma or GED

Job description

The Restaurant General Manager is the executive leader of the restaurant focused on profitability, guest, people and operations. The RGM has overall responsibility for managing the daily operations of a single restaurant. The RGM operates under the direction of the District Manager and directly manages a team of an Assistant Manager, Hourly Shift Managers and Team Members (20-45 employees).

Summary Of Responsibilities::

• PROFITABILITY

Has primary accountability for the restaurant P&L and actively manages towards desired financial outcomes

Reviews key P&L lines to increase profitability for the restaurant

Drives sales through proactive guest service, people development & operations management

• GUEST

Motivates and directs team members to exceed guest expectations with accurate, friendly, and fast service in a clean facility

Manages the guest experience through operations and timely response to Guest issues

Problem solves guest feedback systems to determine root-causes and develops action plans to address issues

Identifies and interacts with the community to engage the prospective guest and execute local marketing initiatives

• PEOPLE

Leads the restaurant’s recruitment and selection process to build and retain an effective restaurant team

On-boards new team members by training and guiding them through the certification process

Inspires the restaurant team by effectively managing individual and team recognition programs

Provides coaching and feedback to Team Members, Shift Manager, and Assistant Managers to increase the restaurant team’s capabilities and raise restaurant performance

• OPERATIONS

Manages restaurant labor using optimal Manager staffing and Team Member scheduling

Enforces compliance with government regulations, employment laws, and BKC policies

Ensures that restaurant upholds operational and brand standards

*Performs duties of the Assistant Manager & Hourly Shift Manager when necessary

Qualifications And Skills::

• Must be at least eighteen (18) years of age
• High School Diploma or GED required, 2 years of college preferred
• 1-2 years of previous restaurant management experience
• Strong understanding of P&L management & drivers of restaurant profitability
• Ability to prioritize own and others’ work and time to meet deadlines and objectives
• Demonstrated leadership skills
• Demonstrated understanding of guest service principles
• Available to work evenings, weekends, and holidays
• Ability to work long and/or irregular shifts as needed, for theproper functioning of the restaurant

*Kansas King Inc. is an equal opportunity employer

Every day, more than 11 million guests visit BURGER KING® restaurants around the world. And they do so because our restaurants are known for serving high-quality, great-tasting, and affordable food. Founded in 1954, BURGER KING® is the second largest fast food hamburger chain in the world. The original HOME OF THE WHOPPER®, our commitment to premium ingredients, signature recipes, and family-friendly dining experiences is what has defined our brand for more than 50 successful years.