Restaurant General Manager

Burger King; Brainerd (MN); On-site; USD 65,000 - 78,000; Full time

Job summary

Burger King is seeking a Restaurant General Manager to lead a single restaurant’s profitability, guest experience, people, and operations. You will manage a team of 20–45 and report to the District Manager, ensuring P&L accountability and brand standards.

The role requires 1–2 years of restaurant management experience, a high school diploma or GED, and flexibility to work evenings, weekends, and holidays. Strong leadership and guest service are essential to succeed.

Qualifications

• Must be at least 18 years old.
• HS Diploma or GED is required; 2 years of college is preferred.
• 1–2 years of prior restaurant management experience.
• Strong understanding of P&L management and drivers of profitability.
• Ability to prioritize and manage time for self and team; demonstrated leadership and guest service skills.

Responsibilities

• Own the restaurant P&L and drive profitability.
• Lead guest service and ensure fast, friendly, and accurate service.
• Recruit, onboard, and coach restaurant team members and supervisors.
• Oversee Operations, scheduling, labor optimization, and regulatory compliance.
• Ensure brand standards and local marketing initiatives are executed.

Skills

P&L management

Leadership

Guest service

People development

Time management

Education

HS Diploma or GED

Job description

The Restaurant General Manager is the executive leader of the restaurant focused on profitability, guest, people, and operations. The RGM has overall responsibility for managing the daily operations of a single restaurant. The RGM operates under the direction of the District Manager and directly manages a team of an Assistant Manager, Hourly Shift Coordinators, and Team Members (20-45 employees).

Summary Of Responsibilities:

PROFITABILITY

• Has primary accountability for the restaurant P&L and actively manages towards desired financial outcomes
• Reviews key P&L lines to increase profitability for the restaurant
• Drives sales through proactive guest service, people development & operations management

GUEST

• Motivates and directs team members to exceed guest expectations with accurate, friendly, and fast service in a clean facility
• Manages the guest experience through operations and timely response to Guest issues
• Problem solves guest feedback systems to determine root causes and develops action plans to address issues
• Identifies and interacts with the community to engage the prospective guest and execute local marketing initiatives

PEOPLE

• Leads the restaurant’s recruitment and selection process to build and retain an effective restaurant team
• On-boards new team members by training and guiding them through the certification process
• Inspires the restaurant team by effectively managing individual and team recognition programs
• Provides coaching and feedback to Team Members, Shift Coordinators, and Assistant Managers to increase the restaurant team’s capabilities and raise restaurant performance

OPERATIONS

• Manages restaurant labor using optimal Manager staffing and Team Member scheduling
• Enforces compliance with government regulations, employment laws, and BKC policies
• Ensures that the restaurant upholds operational and brand standards
• *Performs duties of the Assistant Manager & Hourly Shift coordinator when necessary

Qualifications And Skills:

• Must be at least eighteen (18) years of age
• High School Diploma or GED required, 2 years of college preferred
• 1-2 years of previous restaurant management experience
• Strong understanding of P&L management & drivers of restaurant profitability
• Ability to prioritize own and others’ work and time to meet deadlines and objectives
• Demonstrated leadership skills
• Demonstrated understanding of guest service principles
• Available to work evenings, weekends, and holidays
• Ability to work long and/or irregular shifts as needed, for the proper functioning of the restaurant

Every day, more than 11 million guests visit BURGER KING® restaurants around the world. And they do so because our restaurants are known for serving high-quality, great-tasting, and affordable food. Founded in 1954, BURGER KING® is the second largest fast food hamburger chain in the world. The original HOME OF THE WHOPPER®, our commitment to premium ingredients, signature recipes, and family-friendly dining experiences is what has defined our brand for more than 50 successful years.