Restaurant General Manager

Gecko Hospitality (Corporate); Omaha (NE); On-site; USD 65,000 - 95,000; Full time

Job summary

Gecko Hospitality (Corporate) is seeking a dedicated General Manager to drive daily restaurant operations, partner with the Area Manager, and lead FOH/BOH teams. You will uphold high service standards, manage labor and inventory, and implement strategies to maximize profitability while ensuring health and safety compliance.

Key responsibilities include recruiting and developing staff, engaging guests on the floor, and delivering 100% guest satisfaction through effective leadership and

Qualifications

• 2+ years of progressive management experience in a high-volume restaurant or hospitality environment.
• Proven track record of improving guest satisfaction scores and team retention rates.
• Strong understanding of restaurant financial metrics, including COGS, labor percentages, and inventory management.
• Excellent communication, conflict-resolution, and leadership skills.
• Current ServSafe or equivalent food safety management certification.
• Ability to work flexible hours, including nights, weekends, and holidays.

Responsibilities

• Direct daily restaurant operations to ensure seamless coordination between the kitchen, bar, and dining room.
• Assist in recruiting, training, and scheduling staff; perform performance evaluations.
• Engage with guests and proactively resolve concerns to ensure customer satisfaction.
• Support labor and food cost control; manage inventory counts and vendor receiving.
• Enforce food safety guidelines and sanitation standards.
• Educate staff on menu updates, seasonal features, and promotions.
• Track daily performance metrics and assist in preparing shift reports.

Skills

Operations management

Team leadership

Guest experience

Financial metrics

Communication

Conflict resolution

ServSafe certification

Job description

We are seeking a dedicated and experienced General Manager (GM) to help drive our restaurant's daily operations and deliver outstanding guest experiences. In this role, you will partner directly with the Area Manager to oversee both front-of-house (FOH) and back-of-house (BOH) teams. You will implement operational solutions, maintain high service standards, and support financial goals to ensure the restaurant runs at peak efficiency.

Key Responsibilities

• Operations Management: Direct daily restaurant operations to ensure seamless coordination between the kitchen, bar, and dining room. Maintain rigorous standards for cleanliness, service, and product quality.
• Team Leadership: Assist in recruiting, training, and scheduling staff. Conduct performance evaluations and foster a positive, high-performing team culture.
• Guest Experience: Act as the face of the restaurant on the floor. Engage with guests, proactively resolve concerns, and ensure 100% customer satisfaction.
• Financial & Inventory Control: Support the General Manager in controlling labor and food costs. Conduct accurate inventory counts, manage vendor receiving, and implement strategies to maximize profitability.
• Health & Safety Compliance: Enforce strict adherence to all food safety guidelines, sanitation standards, and local health codes.
• Menu & Promotion Execution: Educate staff on menu updates, seasonal features, and promotional campaigns to drive sales and enhance product knowledge.
• Reporting: Track daily performance metrics and assist in preparing shift reports to keep the management team informed on operational efficiency.

Qualifications & Experience

• 2+ years of progressive management experience in a high-volume restaurant or hospitality environment.
• Proven track record of improving guest satisfaction scores and team retention rates.
• Strong understanding of restaurant financial metrics, including COGS, labor percentages, and inventory management.
• Excellent communication, conflict-resolution, and leadership skills.
• Current ServSafe or equivalent food safety management certification.
• Ability to work flexible hours, including nights, weekends, and holidays.