Restaurant General Manager

Fulenwider Group; Oakland Park, North Andrew Gardens (FL, FL); On-site; USD 55,000 - 85,000; Full time

Job summary

KFC in Oakland Park, FL is seeking a Restaurant General Manager to lead daily operations, focusing on guest satisfaction and high-quality service. You will manage staff, schedules, inventory, and safety protocols while driving profitability in a fast-paced environment.

The role requires strong leadership, financial acumen, and a commitment to hospitality excellence. On-site management with a focus on consistent guest experiences.

Qualifications

• Supervise daily operations with focus on guest service and quality.
• Maintain cost controls and currency of operations relative to P&L.
• Ensure OSHA and health and safety compliance.

Responsibilities

• Oversee labor scheduling and inventory management to meet targets.
• Interact with guests during peak hours to ensure satisfaction.
• Recruit, train, and motivate hourly team members.
• Prepare reports and monitor cash handling and security.

Skills

Guest service

Communication

Team leadership

Analytical skills

Accounting basics

Education

High School diploma or GED

College degree preferred

Tools

POS system

MS Office

Job description

Restaurant General Manager

Location: KFC 2101 W Oakland Park Blvd, Oakland Park, FL 33311

Key Responsibilities

• Creates value for shareholders through efficient operations, appropriate cost controls, and profit management.
• Maintains highest level of Quality, Service, Cleanliness and Hospitality by personally spending time interacting with guests during peak hours and ensuring all menu items are always available.
• Takes an active role in guest service and guest relations, monitors, and corrects employee appearance, courtesy and suggestive selling techniques and takes part in company marketing efforts.
• Controls day-to-day operations by tracking restaurant labor and product costs to meet targets; orders food, paper and supplies, maintains proper inventory levels and controls waste, plans weekly schedule for restaurant employees; follows published procedures for receiving, preparing, holding, packing and serving products.
• Maintains high level of productivity through effective recruiting, training, and motivation of hourly employees.
• Has routine preventative maintenance program in operation; checks, adjusts and makes minor repairs of restaurant equipment, building and grounds?
• Prepares and submits required reports, uses approved projection techniques, cash control techniques and security measures.
• Recruits, interviews, recommends hiring, disciplinary action, and termination of hourly restaurant employees and keeps required personnel and performance information; develops, motivates, and effectively trains; maintains a safe work environment; champions recognition and motivation efforts.
• Ensures OSHA, local health and safety codes, and company safety and security policy are met.

Qualifications

• Dedication to providing exceptional guest service.
• Good communication skills, strong interpersonal skills, and conflict resolution skills
• Exceptional team building capability.
• Basic business math and accounting skills, and strong analytical/decision-making skills
• Basic personal computer literacy
• High School Diploma or GED preferred; College or University Degree preferred.
• 1-4 years supervisory experience in either a food or retail environment, including Profit & Loss responsibility.

Other Requirements

• Follows procedures regarding operation of restaurant equipment (fryers, ovens, etc.)
• The job entails lifting up to 25 lbs. and carrying loads up to 30 feet in distance.
• The job entails pushing/pulling up to 90 lbs. and carrying up to 30 feet in distance.
• Knowledge of and compliance with the company’s Human Resources policies and processes
• Adheres to the Company and City/State/United States safety requirements.