Restaurant General Manager

Fulenwider Group; Melaleuca Isles (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

KFC in Plantation, FL is seeking a Restaurant General Manager to direct daily restaurant operations and ensure compliance with company standards across product, guest relations, maintenance, inventory, and team management. You will recruit, train, and lead hourly staff, manage costs, and uphold safety and service quality.

The role requires strong guest service focus, excellent communication, and proven supervisory experience in food or retail settings.

Qualifications

• Dedication to exceptional guest service.
• Strong communication and interpersonal skills.
• Exceptional team-building capability.
• Basic business math and accounting skills.
• Basic computer literacy.

Responsibilities

• Direct daily restaurant operations across all areas.
• Ensure compliance with company standards.
• Maintain quality of service and guest relations during peak hours.
• Control labor and product costs to meet targets.
• Recruit, train, and motivate hourly staff; manage schedule.
• Oversee equipment maintenance and safety compliance.
• Prepare reports and manage cash controls.

Skills

Guest service

Communication

Team building

Business math

Accounting

Computer literacy

Supervisory experience

Education

High School Diploma or GED

Degree preferred

Tools

POS systems

Job description

Location: KFC 8221 W. Broward Blvd, Plantation, FL 33324

Restaurant General Manager

Accountable for directing daily restaurant operations and ensuring compliance with company standards across all areas: product preparation and delivery, guest relations, maintenance, inventory, team management, recruiting, financial accountability, and overall quality of service.

Key Responsibilities

• Criates value for shareholders through efficient operations, appropriate cost controls, and profit management.
• Maintains highest level of Quality, Service, Cleanliness and Hospitality by personally spending time interacting with guests during peak hours and ensuring all menu items are always available.
• Takes an active role in guest service and guest relations, monitors, and corrects employee appearance, courtesy and suggestive selling techniques and takes part in company marketing efforts.
• Controls day-to-day operations by tracking restaurant labor and product costs to meet targets; orders food, paper and supplies, maintains proper inventory levels and controls waste, plans weekly schedule for restaurant employees; follows published procedures for receiving, preparing, holding, packing and serving products.
• Maintains high level of productivity through effective recruiting, training, and motivation of hourly employees.
• Has routine preventative maintenance program in operation; checks, adjusts and makes minor repairs of restaurant equipment, building and grounds.
• Prepares and submits required reports, uses approved projection techniques, cash control techniques and security measures.
• Recruits, interviews, recommends hiring, disciplinary action, and termination of hourly restaurant employees and keeps required personnel and performance information; develops, motivates, and effectively trains; maintains a safe work environment; champions recognition and motivation efforts.
• Ensures OSHA, local health and safety codes, and company safety and security policy are met.

Qualifications

• Dedication to providing exceptional guest service.
• Good communication skills, strong interpersonal skills, and conflict resolution skills.
• Exceptional team building capability.
• Basic business math and accounting skills, and strong analytical/ decision-making skills.
• Basic personal computer literacy.
• High School Diploma or GED preferred; College or University Degree preferred.
• 1-4 years supervisory experience in either a food or retail environment, including Profit & Loss responsibility.

Other Requirements

• Follows procedures regarding operation of restaurant equipment (fryers, ovens, etc.).
• The job entails lifting up to 25 lbs. and carrying loads up to 30 feet in distance.
• The job entails pushing/pulling up to 90 lbs. and carrying up to 30 feet in distance.
• Knowledge of and compliance with the company’s Human Resources policies and processes.
• Adheres to the Company and City/State/United States safety requirements.