Restaurant General Manager

Fulenwider Group; Deerfield Beach (FL); Sur place; USD 45 000 - 65 000; Plein temps

Résumé du poste

Fulenwider Group is looking for a Restaurant General Manager in Deerfield Beach, FL. This role is pivotal in managing daily operations, maintaining high standards in service, and ensuring compliance with company policies. The General Manager will prioritize exceptional guest experiences while effectively overseeing team management and inventory control.

The successful candidate will have supervisory experience in a food or retail setting. Responsibilities include recruiting, training, and maintaining high operational standards to maximize profitability. Strong communication, team-building skills, and a dedication to guest satisfaction are essential.

Qualifications

• 1-4 years supervisory experience in food or retail environment with Profit & Loss responsibility.
• Dedication to providing exceptional guest service.
• Good communication and conflict resolution skills.

Responsabilités

• Direct daily operations and ensure compliance with company standards.
• Manage product preparation, guest relations, and inventory control.
• Recruit, train and motivate hourly employees.

Connaissances

Exceptional guest service

Good communication skills

Strong interpersonal skills

Conflict resolution skills

Team building capability

Basic business math

Analytical/decision-making skills

Basic personal computer literacy

Formation

High School Diploma or GED

College or University Degree

Description du poste

Location: KFC 177 N. Powerline Rd., Deerfield Beach, FL 33442

The Restaurant General Manager plays a key role in the operation of our restaurants and has accountability for directing the daily operations of the restaurant and ensuring compliance with company standards in all areas of operations. This includes, but is not limited to: product preparation and delivery, guest relations, restaurant maintenance and repair, inventory management, team management, recruiting and retention of hourly managers and team members, financial accountability, ensuring that the highest quality products and services are delivered to each guest, building a positive and safe work environment and other duties as required or assigned.

Key Responsibilities

• Creates value for shareholders through efficient operations, appropriate cost controls, and profit management.
• Maintains highest level of Quality, Service, Cleanliness and Hospitality by personally spending time interacting with guests during peak hours and ensuring all menu items are always available.
• Takes an active role in guest service and guest relations, monitors, and corrects employee appearance, courtesy and suggestive selling techniques and takes part in company marketing efforts.
• Controls day-to-day operations by tracking restaurant labor and product costs to meet targets; orders food, paper and supplies, maintains proper inventory levels and controls waste, plans weekly schedule for restaurant employees; follows published procedures for receiving, preparing, holding, packing and serving products.
• Maintains high level of productivity through effective recruiting, training, and motivation of hourly employees.
• Has routine preventative maintenance program in operation; checks, adjusts and makes minor repairs of restaurant equipment, building and grounds.
• Prepares and submits required reports, uses approved projection techniques, cash control techniques and security measures.
• Recruits, interviews, recommends hiring, disciplinary action, and termination of hourly restaurant employees and keeps required personnel and performance information; develops, motivates, and effectively trains; maintains a safe work environment; champions recognition and motivation efforts.
• Ensures OSHA, local health and safety codes, and company safety and security policy are met.

Qualifications

• Dedication to providing exceptional guest service.
• Good communication skills, strong interpersonal skills, and conflict resolution skills.
• Exceptional team building capability.
• Basic business math and accounting skills, and strong analytical/decision-making skills.
• Basic personal computer literacy.
• High School Diploma or GED preferred; College or University Degree preferred.
• 1-4 years supervisory experience in either a food or retail environment, including Profit & Loss responsibility.

Other Requirements

• Follows procedures regarding operation of restaurant equipment (fryers, ovens, etc.).
• Knowledge of and compliance with the company’s Human Resources policies and processes.
• Adheres to the Company and City/State/United States safety requirements.
• The job entails lifting up to 25 lbs. and carrying loads up to 30 feet in distance.
• The job entails pushing/pulling up to 90 lbs. and carrying up to 30 feet in distance.