Restaurant General Manager

Jack Brown’s Joint; Norfolk (VA); Hybrid; USD 85,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401K with company match

Annual leadership summit

Job summary

Jack Brown’s Beer & Burger Joint in Norfolk, VA seeks an experienced Restaurant General Manager to oversee day-to-day operations, lead front-of-house and kitchen teams, and drive profitability. You will maintain top service standards, manage inventory, and ensure health and safety compliance in a fast-paced environment.

The role offers a full-time salaried position with a competitive salary range and benefits, including medical/dental/vision, 401K with company match, and leadership development

Qualifications

• Proven experience as a General Manager in the restaurant industry.
• Strong leadership and interpersonal skills.
• Excellent communication and problem-solving abilities.
• Extensive knowledge of restaurant operations, including front and back of house.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Detail-oriented with high standards of cleanliness and organization.
• Proficient in using POS systems.

Responsibilities

• Lead, manage, and motivate staff, including hiring, training, and evaluations.
• Develop plans to meet and exceed sales goals and financial targets.
• Maintain top customer service and resolve issues.
• Oversee inventory, ordering, receiving, and efficient resource use.
• Enforce health and safety regulations for a clean, safe environment.
• Monitor finances and implement cost-saving improvements.
• Collaborate with marketing to drive awareness and traffic.

Skills

General Manager experience

Restaurant operations

Leadership & communication

POS & restaurant software

Job description

Jack Brown's Beer & Burger Joint is a well-established and popular restaurant in the heart of Granby St., known for its excellent food, extensive beer selection, and welcoming atmosphere. We are currently seeking a highly motivated and experienced Restaurant General Manager to join our team. As the Restaurant General Manager, you will play a crucial role in overseeing the day-to-day operations and ensuring the continued success of our establishment.

Your main responsibility will be maintaining the highest standards of customer service by leading and inspiring our front-of-house and kitchen teams. You will have the opportunity to showcase your excellent leadership and communication skills, while also utilizing your strong business acumen to drive profitability and growth.

Responsibilities

• Lead, manage, and motivate a team of staff members, including hiring, training, and performance evaluations
• Develop and implement strategic plans to meet and exceed sales goals and financial targets
• Maintain a high level of customer satisfaction by ensuring exceptional service and resolving any customer issues or complaints
• Oversee and manage inventory levels, ordering and receiving supplies, and ensuring efficient utilization of resources
• Implement and enforce all health and safety regulations, ensuring a clean and safe working environment
• Monitor and analyze financial reports to identify areas for improvement and implement cost‑saving measures
• Collaborate with the marketing team to develop and execute promotional activities to increase awareness and drive customer traffic

• Proven experience as a General Manager in the restaurant industry
• Strong leadership and interpersonal skills
• Excellent communication and problem-solving abilities
• Extensive knowledge of restaurant operations, including front and back of house
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Detail‑oriented and able to maintain high standards of cleanliness and organization
• Proficient in using POS systems and other restaurant management software

Salary Range: $85,000-$90,000

Medical, Dental, Vision insurance offering paid by Jack Brown's- a $8,000+ value per year - effective 60 days after employment begins in a full‑time salaried management position

401K with 2% company match after one year of employment

Annual leadership summit with continued learning and growth opportunities