Restaurant General Manager

SSP America; Newark (NJ); On-site; USD 75,000 - 84,000; Full time

Job summary

Join a dynamic team as a Restaurant General Manager in a bustling airport setting! This role offers you the chance to lead a team in a high-volume environment, ensuring top-notch food quality and safety standards. With opportunities for career progression, competitive compensation, and a comprehensive benefits package, this position is perfect for those passionate about the food service industry. Work for a leading restaurant operator and make a difference in a fast-paced, exciting environment. If you thrive on challenges and have a knack for leadership, this is the opportunity for you!

Benefits

Comprehensive Benefits Package

Career Progression Opportunities

Quarterly Bonus

Year-End Super Bonus

Health, Dental, Vision and Life Plans

Paid Time Off

401K with company match

Employee Assistance Program

Qualifications

• 3+ years of Quick-Service Restaurant General Manager experience required.
• Proficient in MS Office and POS systems.

Responsibilities

• Manage front of house and kitchen activities effectively.
• Ensure food quality and compliance with safety standards.
• Recruit and develop a team of Food Travel Experts.

Skills

Leadership

Food Safety

Cost Control

Interpersonal Skills

Computer Literacy

Education

High School Diploma

Associate's Degree

Tools

MS Office

Point-of-Sale (POS) Systems

Job description

Join our team as a Restaurant General Manager in a dynamic airport restaurant environment!

• $75,000 - $84,000/ year


• Opportunity for quarterly bonus and year-end super bonus


• Comprehensive Benefits Package


• Career Progression Opportunities


• Quick-Service Restaurant General Manager experience required

Are you an experienced food service professional with a passion for high-volume, a stickler for food safety, and a knack for leadership? We want you!

What You'll Do:

• Manage All Front of House and Kitchen Activities: Manage, supervise and evaluate Team Member performance through follow-up to ensure proper completion of assigned tasks and goals and provide feedback including disciplinary action.


• Focus on the Food: Ensure food quality and standards; maintain recipe adherence and portion control, ensuring compliance with company and food safety specifications.


• Cost Control: Optimize food and labor costs to maximize profitability.


• Lead and Develop the Team: Recruit, train, and communicate with team of Food Travel Experts. Develop, plan and assign daily goals, tasks and Team Member assignments. Implement and maintain guest service standards and Smashburger brand specifications fostering a collaborative and efficient work environment.


• Systems and Processes: Maintains adherence to all company policies and procedures, as well as state health/sanitation standards.


• Merchandising and Displays: Maintain all merchandising standards, display presentations and signing standards and monitor inventory levels.


• Office Management: Handle tasks such as management of funds and media, receiving, inventory, purchasing, team member scheduling and payroll.


• Forecasting and Budgeting: Assist in monitoring sales performance through the analysis of sales reports and comparison shopping.

What We're Looking For:

• Experience & Technical Training: Minimum of 3 years Quick-Service Restaurant General Manager experience required. Culinary background is desirable.


• Other Technical Skills: Proficient level of computer literacy, including MS Office (Word, Excel, PowerPoint, and Outlook), and Point-of-Sale (POS) systems. Effective organizational maturity to prioritize daily, weekly, monthly and yearly activities.


• Interpersonal Skills: Ability to interact at all levels, including with executives, union representatives, and diverse hourly team members. Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports.


• Educational Background: High School Diploma or equivalent, associate's degree or equivalent coursework preferred.

Why Join Us?

• Dynamic Environment: Work in the fast-paced and exciting setting of a major airport.


• Growth Opportunities: Develop your career in a supportive and challenging environment working for one of the largest restaurant operators in the world!


• Competitive Compensation + bonus and Health, Dental, Vision and Life Plans, Paid Time Off, 401K with company match, Employee Assistance Program, and more!

Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.