Restaurant General Manager

mcrhotels.com; New York (NY); On-site; USD 45,000 - 85,000; Full time

Job description

Luxury Collection Hotel Manhattan Midtown, 151 West 54th Street, New York, New York, United States of America Req #7034

Wednesday, August 21, 2024

The Restaurant General Manager at the Luxury Collection Hotel Manhattan Midtown will be responsible for managing all food and beverage operations and delivering an excellent guest experience. The Food & Beverage Manager will forecast, plan, and manage all food and beverage orders, staff, and finance. This person will maximize sales and revenue through customer satisfaction and team member engagement.

Responsibilities:

•Train workers in food preparation, and in service, sanitation, and safety procedures

•Compile and balance cash receipts at the end of the day or shift

•Perform various financial activities such as cash handling, deposit preparation, and payroll

•Supervise and participate in kitchen and dining area cleaning activities

•Resolve customer complaints regarding food service

•Control inventories of food, equipment, and liquor, and report shortages to designated personnel

•Purchase or requisition supplies and equipment needed to ensure quality and timely delivery of services

•Observe and evaluate workers and work procedures to ensure quality standards and service, and participate in disciplinary documentations

•Specify production and time sequences and workstation and equipment arrangements

•Forecast staff, equipment, and supply requirements based on business demand

•Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards

•Assign duties, responsibilities, and workstations to employees in accordance with work requirements

•Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems

•Perform personnel actions, such as hiring and firing staff, providing employee orientation, training

•Conduct supervisory activities, such as creating work schedules or organizing employee timesheets

•Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety

•Record production, operational, and personnel data on specified forms

•Develop equipment maintenance schedules and arrange for repairs

•Greet and seat guests, and present menus and wine lists

•Schedule parties and take reservations

•Present bills and accept payments

•Resolve customer complaints regarding food service

•Develop equipment maintenance schedules and arrange for repairs

Requirements:

•New York union experience or similar is highly preferred

Proven food and beverage management experience

•Working knowledge of various computer software programs (MS Office, restaurant management software, POS)

•Ability to spot and resolve problems efficiently

•Mastery in delegating multiple tasks

•Communication and leadership skills

•Up to date with food and beverages trends and best practices

•Ability to manage personnel and meet financial targets

•Guest-oriented and service-minded

•Culinary school diploma or degree in food service management or related field preferred

Our Company

• MCR is the3rd-largest hotel owner-operatorin the United States.
• Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.
• MCR has a$5.0 billion portfolioof148 premium-branded hotelscontaining more than 22,000 guestrooms across37 states and 106 cities.
• MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.
• MCR was namedone ofFast Company’s 10 Most Innovative Travel Companies of 2020.
• MCR is a three-time recipient of theMarriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of theHilton Legacy Award for Top Performer.
• For the TWA Hotel at New York’s JFK Airport, MCR won theDevelopment of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA

What we offer/What’s in it for you?

• Weekly Pay
• Paid Time Off
• Retirement Options
• Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members
• Luxury Collection Hotel Manhattan Midtown, 151 West 54th Street, New York, New York, United States of America