Restaurant General Manager

Taco Bell; Miamisburg (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Bonus potential

Paid Time Off

Scholarship programs

Career advancement

Medical benefits

Health and wellness programs

401k retirement plan

Discounts on various services

Free meals

Job summary

A leading fast-food restaurant in Miamisburg seeks a Restaurant General Manager to lead a dynamic team and deliver exceptional customer experiences. You will oversee recruitment, training, and development, while strategically managing the restaurant's financial performance. The ideal candidate has at least 5 years in restaurant management, strong people management skills, and a passion for fostering a culture of equity and inclusion. The role offers competitive pay, bonus potential, and numerous perks like free meals and professional development opportunities.

Qualifications

• 5 years in restaurant or retail management with strong people management.
• Proven ability to improve performance based on P&L analysis.
• Exceptional communication skills, both written and verbal.
• Exceptional communication skills, including written, verbal, and interpersonal.
• Understanding of restaurant maintenance programs.
• Champions Taco Bell's culture and values with a focus on Equity, Inclusion and Belonging.
• Experience recognizing and motivating teams and developing talent.
• Skilled in recruiting top talent and training both high and under-performing employees.
• Adaptable to change and experienced in supporting change management.
• Adheres to corporate policies and Occupational Health and Food Safety standards.

Responsibilities

• Lead recruitment and training of team members.
• Develop comprehensive training plans for staff.
• Analyze financial performance and manage the budget.
• Address conflicts promptly to maintain a positive work environment.
• Engage with customers personally and resolve issues quickly.
• Schedule staff to optimize service and lead CHAMPS standards.
• Analyze financial performance, manage the budget, and maximize profitability.
• Stay informed about competitors and strive to exceed standards, including digital presence and loyalty programs.

Skills

Leadership

People management

P&L analysis

Communication skills

Adaptability

Change management

Tools

Digital tools and platforms

Job description

About the Job:

As the Restaurant General Manager, you'll lead a dynamic team, handpicking and training the best crew to deliver exceptional customer experiences. Imagine the pride you'll feel setting the gold standard that others aspire to. You'll oversee the recruitment and training of your team, guiding them towards promotions and empowering them to build successful careers. By cultivating a team of top performers, you'll create a culture that's vibrant, optimistic, and incredibly rewarding. Your success will be reflected in the achievements of your team. RGMs work a 50-hour week, with 40 hours at regular pay and 10 hours at time and a half, providing a balanced and rewarding work experience.

The Day-to-Day:

• Recruit, onboard, and conduct orientations for top Team Members and Shift Leads, ensuring a strong, well-prepared team.
• Develop a comprehensive training plan, mentoring Assistant Managers, Shift Leaders, and Team Member Trainers, and overseeing the execution of all training and development initiatives.
• Recognize and reward outstanding Team Member performance regularly, while fostering a culture of equity, inclusion, and belonging.
• Address and resolve conflicts promptly, maintaining a positive work environment.
• Personally engage with customers, swiftly resolving any issues to ensure a positive experience.
• Strategically schedule staff to optimize customer service, coach the management team on the CHAMPS standards, and lead product rollout meetings to ensure successful implementation.
• Analyze the restaurant's financial performance, manage the budget, and develop strategies to maximize profitability without compromising the customer experience.
• Stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs.

Is this you?

• 5 years in restaurant or retail management with a strong track record in people management.
• Proven ability to improve performance based on P&L analysis.
• Proficient with digital tools and platforms.
• Exceptional communication skills, including written, verbal, and interpersonal.
• Solid understanding of restaurant maintenance programs.
• Champions Taco Bell's culture and values, with a focus on Equity, Inclusion, and Belonging.
• Experienced in recognizing and motivating teams, with a successful track record in people development.
• Skilled in recruiting top talent and training both high and under-performing employees.
• Adaptable to change and experienced in supporting change management.
• Adheres to corporate policies and Occupational Health and Food Safety standards.

Work-Hard, Play-Hard:

• Competitive pay
• Bonus potential
• Eligibility to accrue Paid Time Off
• Scholarship programs for continuing education
• Career advancement and professional development
• Medical benefits
• Health and wellness programs
• 401k retirement plan with company match
• Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more
• Free meals