Restaurant General Manager

KFC; Marana (AZ); In loco; USD 65.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Bonus Eligible

Vacation & PTO

Scholarship opportunities

Career development

Medical benefits from day 1

Free meals

KFC Foundation tuition support

Savings match program

Descrizione del lavoro

Kentucky Fried Chicken (KFC) in Marana, AZ seeks a Restaurant General Manager to lead a high-performing team, recruit and train staff, and uphold brand standards. You will manage scheduling, training plans, and customer experiences while driving profitability and maintaining food safety.

This role emphasizes leadership, accountability, and developing future managers. You will champion equity and inclusion, manage budgets, analyze P&L, and leverage digital tools to stay competitive through

Competenze

• 5 years in restaurant or retail management with a strong track record in people management.
• Proven ability to improve performance based on P&L analysis.
• Proficient with digital tools and platforms.
• Exceptional communication skills, including written and verbal.
• Experience in recruiting top talent and training staff.
• Adaptable to change and experienced in change management.
• Adheres to Occupational Health and Food Safety standards.

Mansioni

• Recruit, onboard, and conduct orientations for Team Members and Shift Supervisors.
• Develop training plans and mentor as well as oversee training initiatives.
• Recognize and reward performance; maintain equity and inclusion.
• Engage with customers and resolve issues promptly.
• Schedule staff to optimize service; coach on brand standards.
• Lead product rollout meetings and ensure successful implementation.
• Analyze financial performance and manage the budget to maximize profitability.
• Monitor competitors and enhance digital presence and loyalty programs.

Conoscenze

People management

P&L analysis

Digital tools

Communication skills

Recruiting

Training

Customer service

Change management

Food safety standards

Equity & inclusion

Descrizione del lavoro

About the Job:As the Restaurant General Manager, you'll lead a dynamic team, handpicking and training the best crew to deliver exceptional customer experiences. Imagine the pride you'll feel setting the gold standard that others aspire to. You'll oversee the recruitment and training of your team, guiding them towards promotions and empowering them to build successful careers. By cultivating a team of top performers, you'll create a culture that's vibrant, optimistic and incredibly rewarding. Your success will be reflected in the achievements of your team.The Day-to-Day:Recruit, onboard, and conduct orientations for top Team Members and Shift Supervisors, ensuring a strong, well-prepared team.Develop a comprehensive training plan, mentoring Assistant Managers, Shift Supervisors, and Team Member Trainers as well as overseeing the execution of all training and development initiatives.Recognize and reward outstanding Team Member performance regularly, while fostering a culture of equity, inclusion and belonging.Address and resolve conflicts promptly, maintaining a positive work environment.Personally engage with customers, swiftly resolving any issues to ensure a positive experience.Strategically schedule staff to optimize customer service, coach the management team on the KFC brand standards and lead product rollout meetings to ensure successful implementation.Analyze the restaurant’s financial performance, manage the budget and develop strategies to maximize profitability without compromising the customer experience.Stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs.Is this you?5 years in restaurant or retail management with a strong track record in people management.Proven ability to improve performance based on P&L analysis.Proficient with digital tools and platforms.Exceptional communication skills, including written, verbal, and interpersonal.Solid understanding of restaurant maintenance programs.Champions KFC’s culture and values, with a focus on Equity, Inclusion and Belonging.Experienced in recognizing and motivating teams, with a successful track record in people development.Skilled in recruiting top talent and training both high and under-performing employees.Adaptable to change and experienced in supporting change management.Adheres to corporate policies and Occupational Health and Food Safety standards.Work-Hard, Play-Hard:Competitive payBonus Eligible2 weeks’ vacation and additional Paid Time OffScholarship opportunitiesCareer advancement and professional developmentMedical benefits from day 1Free meal each shiftKFC Foundation Programs including FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!