Restaurant General Manager

SSP Group; Boston (MA); On-site; USD 75,000 - 78,000; Full time

Benefits offered by this job

Quarterly Bonus Opportunities

Annual Super Bonus

401(k) Plan with company match

Job summary

Wahlburger's Express at Boston Logan International Airport is seeking a Restaurant General Manager to lead full-service operations and drive guest satisfaction. You will manage and develop a high-performing team through training and coaching, while ensuring hospitality, sanitation, safety, and adherence to company policies.

Reporting to the Operations Manager, you will optimize food and labor costs, maintain P&L accountability, and run efficient shifts in a fast-paced airport environment.

Qualifications

• Minimum 3 years GM-level experience in full-service restaurant.
• P&L responsibility required.
• Franchise experience is a plus.
• Experience with POS systems.

Responsibilities

• Overseeing full-service and/or quick-service restaurant operations at BOS Airport.
• Managing and developing a high-performing team through training and coaching.
• Ensuring outstanding hospitality, sanitation, safety, and adherence to all company policies.
• Driving operational excellence by managing food and labor costs, maintaining shared P&L accountability, and running efficient shifts.
• Upholding company values while fostering a culture of collaboration and growth.
• This position reports to the Operations Manager and plays a key role in ensuring a seamless and enjoyable dining experience for travelers.

Skills

P&L responsibility

Team leadership

Conflict resolution

Communication skills

Education

Bachelor's or Associate degree (preferred)

Tools

MS Office

POS systems

Job description

Boston Logan International Airport | Wahlburger's Express

Join Our Team and Take Your Career to New Heights!

• $75,000 - $78,000 / year
• Quarterly Bonus Opportunities + Annual Super Bonus.
• 401(k) Plan with company match.
• Career development and advancement opportunities in a fast-paced, dynamic airport environment.

What You'll Do:

• Overseeing full-service and/or quick-service restaurant operations at BOS Airport.
• Managing and developing a high-performing team through effective training and coaching.
• Ensuring outstanding hospitality, sanitation, safety, and adherence to all company policies.
• Driving operational excellence by managing food and labor costs, maintaining shared P&L accountability, and running efficient shifts.
• Upholding company values while fostering a culture of collaboration and growth.
• This position reports to the Operations Manager and plays a key role in ensuring a seamless and enjoyable dining experience for travelers.

What You Bring:

• Minimum 3 years of Restaurant General Manager level experience in a full-service w/bar environment required, including P&L responsibility. Franchise experience is a plus.
• Familiarity with MS Office Suite (Word, Excel, PowerPoint) and Point-of-Sale (POS) systems.
• Bachelor's or Associate degree preferred (or equivalent coursework).
• Experience in full-service restaurants is required.
• Proven ability to manage conflicts, resolve challenges, and inspire teams in a fast-paced environment.
• Excellent verbal and written communication skills, including presenting to diverse audiences.
• Ability to prioritize tasks effectively while maintaining a focus on business goals and customer satisfaction.

Why Join Us?

At BOS Airport, we're more than just a team - we're a family. You'll have the opportunity to make a meaningful impact, grow your career, and thrive in an exciting, ever-changing environment.

Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.