Restaurant General Manager

Pressed Cafe; Boston (MA); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Eligible for quarterly bonuses

Job summary

A fast-casual restaurant in Boston is looking for an experienced General Manager to oversee all restaurant operations and lead a passionate team. The ideal candidate will have over 3 years of experience in a fast-paced restaurant environment and a proven track record in operational excellence and cost control. This role involves ensuring high service, quality standards, and staff development while managing profitability. The position offers a competitive salary of up to $100,000 annually, based on experience and performance.

Qualifications

• 3+ years of experience as a General Manager or senior management in a fast‑paced restaurant environment.
• Proven track record of maintaining operational excellence and cost control.
• Dependable, structured leadership style focused on consistency, accountability, and follow‑through.

Responsibilities

• Oversee all restaurant operations including kitchen, dining room, and drive-thru.
• Ensure service, quality, and cleanliness standards are met.
• Recruit, hire, train, and develop team members.

Skills

Leadership

Operational excellence

Cost control

Staff development

Communication

Job description

At Pressed Cafe, we believe that exceptional food and drink start with quality ingredients and a passion for hospitality. Our extensive all-day fast-casual menu is crafted with a Mediterranean flair, using the freshest local ingredients to bring bold flavors and wholesome meals to every guest.

Whether you’re grabbing a post-workout juice, fueling up with a hot latte and an egg sandwich, or catching up with a friend over lunch, we deliver a sophisticated and worldly dining experience—always with fast, friendly service.

At the heart of everything we do is our mission: Great People, Great Food, Great Coffee. It’s what drives our commitment to excellence, from the kitchen to the customer experience.

About the Role

Pressed Café is seeking a dependable and experienced General Manager (GM) to oversee all aspects of restaurant operations and lead a dedicated team committed to providing exceptional food and guest experiences.

The General Manager plays a vital role in ensuring operational consistency, financial performance, and employee development — keeping the restaurant running smoothly, efficiently, and to Pressed Café’s high standards every day. Lead With Excellence. Build Stability. Inspire Your Team.

Hourly role with base wages up to $100,000 annually based on a 60-hour workweek (including overtime), plus eligibility for quarterly bonuses.

What You’ll Do

• Oversee all restaurant operations: kitchen, dining room, counter, and drive-thru
• Ensure service, quality, and cleanliness standards are met at all times
• Recruit, hire, train, and develop team members and shift leaders
• Manage inventory, ordering, and vendor relationships to control costs and prevent waste
• Monitor labor, food, and beverage costs to maintain profitability
• Ensure proper execution of opening, operating, and closing procedures
• Maintain operational targets for service speed—drinks under 2 minutes, food in 2–5 minutes
• Drive consistent guest satisfaction and address concerns promptly
• Lead by example with a visible presence on the floor, supporting staff in real time
• Complete administrative responsibilities including scheduling, payroll, reporting, and maintenance logs
• Ensure safety, sanitation, and compliance with all company and regulatory standards

What You Bring

• 3+ years of experience as a General Manager or senior management in a fast‑paced restaurant environment
• Proven track record of maintaining operational excellence and cost control
• Dependable, structured leadership style — focused on consistency, accountability, and follow‑through
• Strong ability to develop, train, and retain staff
• Excellent communication and organizational skills
• Hands‑on approach — willing to work alongside the team to ensure success
• Calm under pressure and solutions‑driven
• Strong understanding of food safety, scheduling, and financial management

Work Requirements

• Ability to work 10‑hour shifts, including weekends or holidays as needed
• Able to stand and walk for extended periods
• Able to lift up to 50 lbs occasionally
• Comfortable working in a fast‑paced environment with changing priorities

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.