General Manager

Workstream; Bridgeport (WV); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation

Performance bonus eligibility

401K plan

Health insurance

Paid training

Daily pay option

Opportunities for advancement

Job summary

Workstream in Bridgeport, West Virginia, is seeking a General Manager to lead the restaurant operations. The GM will be responsible for driving performance, profitability, and ensuring guest satisfaction. Responsibilities include overseeing daily operations, maintaining food quality standards, and building high-performing teams. Candidates should have a minimum of 2 years of experience in the casual restaurant industry, excellent communication skills, and the ability to handle the physical demands of the job. Competitive compensation and benefits are offered, along with opportunities for advancement.

Qualifications

• Minimum of 2 years' current experience in the Casual Restaurant industry.
• Able to withstand the physical demands of a restaurant environment.
• ServeSafe Certification preferred (training may be provided).

Responsibilities

• Direct operation of the restaurant to ensure a positive guest experience.
• Maintain the highest standards of food quality and safety.
• Create memorable experiences and build teams.

Skills

Team leadership

Conflict resolution

Exceptional communication

Education

High School Diploma or GED

Associate's or Bachelor's degree (preferred)

Job description

Job Summary

The General Manager (GM) is the strategic and operational leader of the restaurant, responsible for driving overall performance, profitability, and guest satisfaction. This role oversees all day‑to‑day operations, leads a high‑performing management team, ensures food‑safety and operational compliance, and cultivates a positive culture that supports team development, engagement, and consistent execution of brand standards. The General Manager models the company’s core values, delivers exceptional hospitality, and ensures every guest experiences a safe, clean, and welcoming environment. As a hands‑on leader, the GM actively supports all positions as needed and drives continuous improvement across the restaurant.

Responsibilities

The General Manager is the strategic leader of the restaurant, responsible for the direction and control of restaurant operations to ensure a positive guest experience and company profitability. This individual will direct the operation of the restaurant, attain sales and profit objectives, and maintain the highest standards of food quality, service, cleanliness, safety, and sanitation by directing and supervising managers and team members. This individual isn’t just running a restaurant, they’re creating memorable experiences, and building teams.

Education and Experience

• A minimum of 2 years’ current experience in the Casual Restaurant industry is required.
• Restaurant industry is required.
• High School Diploma or GED required. An associate’s or a bachelor’s degree is preferred.
• Strong knowledge of team leadership and positive conflict resolution.
• Exceptional written and verbal communication skills.
• Able to withstand the physical demands a restaurant environment holds.
• ServeSafe Certification preferred (training may be provided)

Physical Requirements

• Frequently lift and carry items up to 70 lbs.
• Stand for extended periods (up to an entire shift)
• Bend, stoop, reach, push, and pull regularly for operations, stocking, and equipment use
• Use ladders occasionally for maintenance checks
• Work in varying environments including hot kitchen areas and walk‑in coolers/freezers
• Operate POS systems, kitchen equipment, computers, and other standard devices
• Communicate clearly with employees, guests, vendors, and leadership teams
• Competitive compensation and eligibility for a performance bonus – we aim to recognize your dedication and hard work.
• Competitive benefits (401K, HSA, medical, dental, vision, disability, and life insurance plan options) – to ensure you and your family are well taken care of.
• Paid Training – we aim to set you up for success!
• Daily Pay Option – Access your earnings before payday with our Earned Wage app.
• Opportunities for advancement and growth within our organization – we're excited to embark on this journey with you.