Restaurant Floor Manager - Eataly Soho

Eataly; New York (NY); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Parental Leave

401K with match

Free family meals

Employee discounts

Product/Italian cuisine classes

Referral bonus

Job summary

Eataly in New York is seeking a Restaurant Manager to support the Restaurant Food and Beverage Manager in day-to-day operations of our full-service restaurants. You will oversee front-of-house staff including servers, bartenders, hosts, and bussers, ensuring smooth service and guest satisfaction.

Responsibilities include assisting with hiring and training, maintaining service standards, safety compliance, budgeting, and coordinating events.

Qualifications

• 2+ years of experience leading or managing a front-of-house restaurant team.
• Understanding of steps of service.
• Outstanding communication, leadership and problem-solving skills.
• Bachelor’s or Associate’s in Restaurant Management or Hospitality preferred.
• Knowledge of Italian cuisine and beverages highly preferred.

Responsibilities

• Supports hiring, assigning, training, evaluating and terminating employees.
• Documents, investigates, escalates and resolves all employee and guest incidents.
• Ensures exceptional service standards are consistently met and that activities are carried out effectively.
• Inspects dining room and storage areas to ensure compliance with health and safety regulations.
• Estimates front-of-house food and beverage needs, and supervises intake orders to ensure specifications.
• Reviews financial information such as sales, inventory and costs to monitor budget.
• Meets with dining room and bar personnel to plan restaurant activities, special events, share information.
• Performs other duties as required or assigned.

Skills

Leadership

Communication skills

Problem-solving

Steps of service knowledge

Education

Bachelor’s or Associate’s in Restaurant Management or Hospitality

Job description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• EAT authentic Italian food at our restaurants, cafés and to-go counters
• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

Job Description

The Restaurant Manager assists the Restaurant Food and Beverage Manager in the day-to-day operations of Eataly’s full-service restaurants. Reports to the Restaurant Food and Beverage Manager and oversees front-of-house restaurant staff including servers, bartenders, food runners, hosts, bussers and barbacks.

• Supports the Restaurant Food and Beverage Manager with hiring, assigning, training, evaluating and terminating employees
• Documents, investigates, escalates and resolves all employee and guests incidents
• Ensures exceptional service standards are consistently met and that activities are carried out effectively
• Inspects dining room and storage areas to ensure compliance with health and safety regulations
• Estimates front-of-house food and beverage needs, and supervises intake orders to ensure specifications
• Reviews financial information such as sales, inventory and costs to monitor budget
• Meets with dining room and bar personnel to plan restaurant activities, special events, share information, etc.
• Performs other duties as required or assigned

Qualifications

• 2+ years of experiencing leading or managing a front-of-house restaurant team
• Understanding of steps of service
• Outstanding communication, leadership and problem-solving skills
• Bachelor’s Degree or Associate’s Degree in Restaurant Management or Hospitality preferred
• Knowledge of Italian cuisine and beverage highly preferred

Job Requirements

• Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
• Ability to lift up to 50 pounds
• Ability to exert well‑paced mobility for up to 8 hours, including standing, walking, bending and squatting

Compensation

The annual compensation for this position is $70,000 - $80,000

Benefits and Perks

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• 401K with match or RRSP
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!