Restaurant & F&B Operations Manager

Ko-Kwel Casino Resort; Medford (OR); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Benefits package

Job summary

Ko-Kwel Casino Resort invites an experienced Restaurant Manager to lead front-of-house operations across our restaurant and bar, collaborating with Sales, Kitchen Leadership, and culinary teams to deliver exceptional guest experiences.

You will recruit and train staff, optimize service quality, and drive guest engagement while maintaining safety, cost controls, and brand standards. This on-site leadership role emphasizes teamwork and operational excellence.

Qualifications

• Minimum of three (3) years of high-volume restaurant management experience in a fast-paced environment.
• Strong ability to manage multiple priorities, meet deadlines, and handle challenging situations professionally.
• Proven leadership skills with experience training, coaching, and developing team members.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook).
• Strong communication skills with the ability to articulate clearly and effectively across departments.

Responsibilities

• Lead and oversee high-energy Food & Beverage operations across all restaurant and bar service areas.
• Partner with Sales to coordinate catering and banquet events, ensuring smooth execution from planning through service.
• Review and implement Banquet Event Orders (BEOs) for cross-departmental communication and guest experience.
• Recruit, schedule, train, and develop front-of-house team members; oversee culinary staffing and leadership.
• Monitor guest feedback and resolve concerns quickly and professionally.
• Oversee beverage ordering, inventory management, and cost controls while maintaining par levels.

Skills

Leadership

Customer service

Staff training

Budgeting

Tools

Microsoft Office

Excel

Job description

Ko-Kwel Casino Resort invites an experienced Restaurant Manager to lead front-of-house operations across our restaurant and bar, collaborating with Sales, Kitchen Leadership, and culinary teams to deliver exceptional guest experiences.

You will recruit and train staff, optimize service quality, and drive guest engagement while maintaining safety, cost controls, and brand standards. This on-site leadership role emphasizes teamwork and operational excellence.