Restaurant Expo & Food Runner

The Karol Hotel; Clearwater (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Paid Time Off

401(k) Plan + Company Match

Discounted Employee Meals

Marriott Hotel discounts worldwide

Career Growth – We promote from within

Job summary

The Karol Hotel in Clearwater, FL is seeking a Food Runner/Expo to join our Food & Beverage team. You will help ensure timely, accurate service from kitchen to guests, supporting the dining experience at every step.

This role requires great communication, strong customer service, and the ability to stand and lift, with opportunities for growth within Marriott's Tribute Portfolio.

Qualifications

• Previous experience in a fast-paced restaurant or hospitality setting is required
• Excellent customer service skills
• Ability to stand for long periods of time and safely carry heavy trays
• Excellent communication skills, both verbal and written
• Ability to use technology, e.g. tablets

Responsibilities

• Keep Things Moving: Make sure orders get from the kitchen to the guests quickly and accurately, so they enjoy their meals at the perfect moment
• Check Every Detail: Double-check each plate to ensure it looks great and matches the order exactly before it leaves the kitchen
• Deliver with a Smile: Serve food to guests with a friendly attitude, making them feel welcome and well taken care of
• Stay Organized: Keep the expo station clean and tidy, helping everything run smoothly, even during busy times
• Communicate Clearly: Work closely with the kitchen and servers, keeping everyone on the same page to ensure guests have a great dining experience
• Lend a Hand: Be ready to answer questions about the menu or help with special requests, always aiming to make guests feel at home

Job description

Job Summary

The Karol Hotel is a boutique hotel located in the Feather Sound area of Clearwater, FL, convenient to the beaches, St Pete, and Tampa. The Karol features 123 rooms and suites, and features Katch Restaurant and Vantage Rooftop Bar, along with ballrooms and conference rooms to host events. The Karol Hotel is part of Marriott's Tribute Portfolio.

The Food Runner/Expo works within the Food & Beverage team to ensure quality service to our guests. This position represents the highest standards to ensure exceptional service to all guests that is consistent and continually in accordance with Marriott's Tribute Portfolio standards.

Essential Functions

• Keep Things Moving: Make sure orders get from the kitchen to the guests quickly and accurately, so they enjoy their meals at the perfect moment
• Check Every Detail: Double-check each plate to ensure it looks great and matches the order exactly before it leaves the kitchen
• Deliver with a Smile: Serve food to guests with a friendly attitude, making them feel welcome and well taken care of
• Stay Organized: Keep the expo station clean and tidy, helping everything run smoothly, even during busy times
• Communicate Clearly: Work closely with the kitchen and servers, keeping everyone on the same page to ensure guests have a great dining experience
• Lend a Hand: Be ready to answer questions about the menu or help with special requests, always aiming to make guests feel at home

Qualification Standards

Education & Experience

• Previous experience in a fast-paced restaurant or hospitality setting is required
• Excellent customer service skills
• Ability to stand for long periods of time and safely carry heavy trays
• Excellent communication skills, both verbal and written
• Ability to use technology, e.g. tablets

Physical Demands

• Flexible availability, including weekends and holidays
• Ability to stand for extended periods of time
• Ability to walk and bend
• Ability to lift 25 lbs.
• Ability to communicate clearly

What's In It For You?

• Medical, Dental, and Vision Insurance *
• Paid Time Off *
• 401(k) Plan + Company Match
• Discounted Employee Meals
• Marriott Hotel discounts worldwide
• Career Growth – We promote from within!

* For full time employees