Restaurant Expo & Food Runner

The Karol Hotel Marriott Tribute Portfolio; Clearwater (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Insurance

Paid time off

401(k) matching

Employee meals

Marriott discounts

Career growth

Full-time

Job summary

The Karol Hotel, a Marriott Tribute Portfolio property in Clearwater, FL, is seeking a Food Runner/Expo to join our dedicated Food & Beverage team. You will help ensure fast, accurate service and guest satisfaction in a lively dining environment.

Ideal candidates will have strong communication, be able to stand for long periods, and work well with kitchen staff to maintain quality and timing of meals.

Qualifications

• Experience in a fast-paced restaurant or hospitality setting.
• Excellent customer service skills.
• Ability to stand for long periods and lift up to 25 lbs.
• Strong verbal and written communication.
• Proficient with tablets or similar devices.

Responsibilities

• Move orders quickly from kitchen to guests.
• Check plates for accuracy and presentation.
• Serve guests with a friendly attitude.
• Keep expo station organized and clean.
• Collaborate with kitchen and servers to ensure great dining experience.
• Assist with special requests from guests.

Skills

Customer service

Communication

Teamwork

Tools

Tablets

Job description

Job Summary

The Karol Hotel is a boutique hotel located in the Feather Sound area of Clearwater, FL, convenient to the beaches, St Pete, and Tampa. The Karol features 123 rooms and suites, and features Katch Restaurant and Vantage Rooftop Bar, along with ballrooms and conference rooms to host events. The Karol Hotel is part of Marriott's Tribute Portfolio.

Job Summary

The Karol Hotel is a boutique hotel located in the Feather Sound area of Clearwater, FL, convenient to the beaches, St Pete, and Tampa. The Karol features 123 rooms and suites, and features Katch Restaurant and Vantage Rooftop Bar, along with ballrooms and conference rooms to host events. The Karol Hotel is part of Marriott's Tribute Portfolio.

The Food Runner/Expo works within the Food & Beverage team to ensure quality service to our guests. This position represents the highest standards to ensure exceptional service to all guests that is consistent and continually in accordance with Marriott's Tribute Portfolio standards.

Essential Functions

• Keep Things Moving: Make sure orders get from the kitchen to the guests quickly and accurately, so they enjoy their meals at the perfect moment
• Check Every Detail: Double-check each plate to ensure it looks great and matches the order exactly before it leaves the kitchen
• Deliver with a Smile: Serve food to guests with a friendly attitude, making them feel welcome and well taken care of
• Stay Organized: Keep the expo station clean and tidy, helping everything run smoothly, even during busy times
• Communicate Clearly: Work closely with the kitchen and servers, keeping everyone on the same page to ensure guests have a great dining experience
• Lend a Hand: Be ready to answer questions about the menu or help with special requests, always aiming to make guests feel at home

Qualification Standards

Education & Experience

• Previous experience in a fast-paced restaurant or hospitality setting is required
• Excellent customer service skills
• Ability to stand for long periods of time and safely carry heavy trays
• Excellent communication skills, both verbal and written
• Ability to use technology, e.g. tablets

Physical Demands

• Flexible availability, including weekends and holidays
• Ability to stand for extended periods of time
• Ability to walk and bend
• Ability to lift 25 lbs.
• Ability to communicate clearly

What's In It For You?

• Medical, Dental, and Vision Insurance *
• Paid Time Off *
• 401(k) Plan + Company Match
• Discounted Employee Meals
• Marriott Hotel discounts worldwide
• Career Growth – We promote from within!
• For full time employees