Restaurant Expeditor & Cashier

Goddess and the Baker; Wilmette (IL); On-site; USD 19,000 - 25,000; Full time

Job summary

Goddess and the Baker in Wilmette, IL is seeking a guest-focused team member to deliver exceptional service and maintain smooth cafe operations.

You will greet guests, know all menu items including specials and dietary options, assist with beverages and food prep, and work closely with BOH and FOH to ensure timely service.

Join a collaborative team that values accuracy, friendliness, and efficiency in a fast-paced environment.

Qualifications

• Basic Math and counting accuracy for orders.
• Efficient time management during peak hours.
• Problem solving and fast decision making under pressure.
• Strong customer relations to deliver friendly service.
• Attention to order accuracy and details.

Responsibilities

• Greet guests and follow the 10–4 rule with a smile.
• Provide knowledge of menu items, including dietary options and specials.
• Collaborate with team to ensure smooth operations and service flow.
• Assist with beverage preparation and basic prep tasks as needed.
• Monitor stock and communicate shortages to leadership.
• Maintain clean and organized dining and service areas.
• Upsell items politely to enhance guest experience.
• Handle guest concerns promptly and professionally.

Skills

Basic Math

Time Management

Problem Solving & Deductive Reasoning

Customer Relations

Attention to Detail

Education

High School Diploma or GED

Valid Food Handlers Certification

1 year Customer Service

Job description

Job Highlights

Identified by HiringToday AI from the original job post

• Date Posted:Jul 18, 2026
• Posting Expires:Aug 22, 2026
• Location:Wilmette , IL
• Hours:Not listed
• Experience:None listed
• Education:High school diploma

Summary

Portrays an exemplary model of the Goddess and the Baker brand by delivering exceptional, seamless service to all our guests

Essential Duties And Responsibilities

• Knows the GAB mission statement and can execute
• Welcomes guests using the 10–4 rule; greets guests with a smile and positive attitude
• Works well with others and fosters a team effort
• Understands the value of balancing individual duties, team duties and customer service
• Delivers impeccable guest satisfaction by making it your number one priority
• Remains calm under pressure and works quickly without sacrificing quality
• Learns with an open mind
• Is 100% knowledgeable of all menu items including LTOs, garnishes and GF/Vegetarian/Vegan options and/or
• knows where to find the tools used for assisting guest inquiries
• Demonstrates suggestive selling
• Stays productive during downtimes
• Advises leadership of any out of stock items and relays this info as needed to guests in a polite and professional manner
• Brews coffee and iced tea; prepares teas and assists bar with juices and cold brews where applicable
• Expedites order taking to ensure quick and friendly service
• Notifies leadership of any customer complaints or dissatisfaction for immediate remedy
• Serves as liaison between BOH & FOH, ensuring food/drinks are served promptly and to standard
• Is conscientious about clearing/cleaning tables to accommodate guests
• Responsible for running drinks and food when not actively taking orders for customers
• Sets up and cleans work area as well as surrounding areas and completes all necessary checklists
• Performs secondary duties which may include but are not limited to:
• stocking dine in and take out items
• rolling silverware
• stock/restocking soup & oatmeal garnishes where applicable
• filling backstock of items such as dressings, fruit cups, chips, hot tea bags, grab ‘n go cooler items
• stocking and cleaning retail items
• assists with completing catering tasks

Required Skills And Education

• Basic Math
• Time Management
• Problem Solving & Deductive Reasoning
• Customer Relations
• Attention to Detail (order accuracy)
• High School Diploma or GED
• 1 year Customer Service
• Valid Food Handlers Certification