Restaurant Director

Chick-fil-A; Phoenix (AZ); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Closed Sundays

401(k) Match

Health Benefits

Scholarship Opportunities

Paid Time Off

Vision Insurance

Job summary

Workstream is looking for a Restaurant Director in Phoenix, Arizona. The ideal candidate will lead over 120 team members, ensuring operational excellence and strategic planning. Applicants should have at least three years of leadership experience, ideally with Chick-fil-A, and an attitude of continuous improvement. This position offers competitive pay, health benefits, 401(k) matching, and opportunities for professional growth within the organization.

Qualifications

• 3+ years of Chick-fil-A experience and/or 3+ years leadership experience from another organization.
• Effective communicator with the entire team.
• Innovative, flexible, and proactive problem solver.

Responsibilities

• Lead 120+ team members and manage day-to-day operations.
• Drive strategic planning and implementation of business goals.
• Ensure a high level of customer experience and employee satisfaction.

Skills

Leadership

Problem Solving

Team Collaboration

Effective Communication

Integrity

Flexibility

Fast Pace Performance

Education

Bachelor’s Degree

Job description

The Restaurant Director is responsible for the successful leadership and management of the business, leading 120+ team members, and strategic planning of the organization. You will need to be a gritty, high level thinker, with strong problem solving abilities, and a love for collaboration. Applicants must have an attitude of continuous improvement when it comes to our 5 Critical Success Factors: Leadership, Customer Experience, Talent, Sales & Brand Growth, and Financial Stewardship.

The ideal candidate has at least three years of Chick‑fil‑A leadership experience, or a proven record of leadership driven results from another organization. Prior experience with Chick‑fil‑A is not required. The option to pursue being a Chick‑fil‑A Owner/Operator or corporate staff member is available for leaders serving at this level of the organization. A passion for the brand, a clear "Why", and a growth mindset is a must for Director level leaders. This position requires an average of 45 hours per week.

What We Offer:

• Closed Sundays: All Chick‑fil‑A restaurants are closed on Sundays.
• Work Directly With A Chick‑fil‑A Operator: The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his employees, teaching them important business skills for the future.
• Competitive Pay: Director roles at Chick‑fil‑A 7th Ave. & Roosevelt are also available for those looking for career level positions in the business.
• 401(k) Match (after year 1): An opportunity to invest in your financial future while we invest in you today.
• Health Benefits: Insurance program available with monthly credit provided by Owner/Operator.
• It's a Great Place to Work: At Chick‑fil‑A 7th Ave. & Roosevelt, our vision is to be the premier place to work in downtown Phoenix. Operators consider their team members to be more than just employees, they are a highly valued part of each Chick‑fil‑A restaurant. Our high retention rate is proof that team members really enjoy working at Chick‑fil‑A.
• Scholarship Opportunities: Chick‑fil‑A employees who are eligible have the opportunity to apply for two types of scholarships ranging from $1,000-$2,500 in value annually, in addition to a competitive scholarship for $25,000.

Qualifications & Competencies:

• Bachelor’s Degree preferred.
• Heart of a Teacher: ability to take Chick‑fil‑A procedural knowledge as well as leadership knowledge to coach team members in a clear and understandable way on operational systems and expectations.
• 3+ years Chick‑fil‑A experience and/or 3+ years leadership experience from another organization.
• Integrity; trustworthy to be a top leader in a thriving business.
• Grit: Passion and perseverance for long term goals.
• Servant Heart; possesses humility; willing to do any task asked of them; team player.
• Ability to perform at a fast pace; comfortable with high volume.
• Innovative, flexible, and proactive problem solver; decisive.
• Personable; prioritizes connection with the team from entry level to Operator; prioritizes connection with the guest.
• Effective Communicator with the entire team.
• Optimistic and engaging; excited about the vision/future growth of the company.
• Possesses a willingness and desire to learn and be coached; able to take feedback and activate changes.
• Paid time off
• Health insurance
• Vision insurance
• 401(k) matching