Restaurant Director

Chick-fil-A Restaurants; Illinois; On-site; USD 100,000 - 170,000; Full time

Job summary

Chick-fil-A McHenry seeks an Executive Director to lead a high-capacity leadership team focused on people and performance. This role drives growth, protects the brand, and mentors leaders while ensuring top-notch operations and guest care.

You will be hands-on and on the floor at least 30 hours weekly, while also working on the restaurant’s strategic direction, systems, and profitability. CHAMPS values guide daily leadership decisions.

Qualifications

• Operational leader with hands-on focus (minimum 30 hours on the floor).
• Proven ability to organize systems, develop leaders, and manage profitability.

Responsibilities

• Drive annual sales growth through operational excellence, catering, and partnerships.
• Mentor and coach leaders with 90-day plans for growth.
• Maintain food safety, operational excellence, and guest satisfaction across the big 5 metrics.
• Build a strong leadership bench and future leaders across the restaurant.
• Manage labor, expenses, and margins to support profitability.
• Recognize and reward team members, foster a growth-oriented culture.

Skills

Leadership

Operations focus

Communication

People development

Time management

Education

ServSafe Food Manager certification

Job description

Executive Director - Chick-fil-A McHenry

At Chick-fil-A McHenry we are searching for a high-capacity Executive Director to help lead our business into the future. This role is about building people, driving results, and protecting the brand - while embodying our CHAMPS values: Character, Hustle, Authenticity, Mission, Perseverance, and Serve.

As an Executive Director, you’ll partner directly with the Operator to lead a high-performing leadership team and ensure the restaurant excels in operations, growth, and care for people.

What You’ll Do

• Drive Growth: Achieve annual sales growth goals through operational excellence, catering, and community partnerships.
• Lead Leaders: Mentor and coach leaders, ensuring each has a clear 90-day plan and opportunities for personal and professional growth.
• Protect the Brand: Keep food safety at the highest standards, maintain operational excellence, and champion guest satisfaction in the big 5 (OSAT, Accuracy, Taste, Speed, ACE).
• Develop Talent: Build a strong leadership bench and future leaders across the restaurant.
• Steward Resources: Manage labor, expenses, and margins effectively to support profitability.
• Care for People: Recognize and reward team members, foster meaningful conversations, and cultivate a positive, growth-oriented culture.

What We’re Looking For

• A leader with operations-first focus - energized by being hands‑on in the business minimum 30 hours a week, the rest of the time working ON the business.
• Proven ability to organize systems, develop leaders, and manage profitability.
• Strong communicator who builds relationships through encouragement, accountability, and care.
• Open availability, including Saturdays and closing shifts as needed. Sundays off!
• ServSafe Food Manager certification (or willingness to obtain).
• Someone who loves both executing today and preparing for the future.

Compensation & Benefits

• Competitive salary (market-based)
• 401(k) with match (eligibility requirements apply)
• Health, dental, and vision insurance (with varying levels of company coverage)
• Paid time off (40 hours personal + 40 hours sick, frontloaded per IL policy)
• Cell phone stipend
• Annual uniform allowance
• Free employee meals (with guidelines)
• Most Sundays off
• Leadership scholarships and ongoing growth opportunities

Why Chick-fil-A McHenry?

At Chick-fil-A, we’re more than a restaurant—we’re a team on a mission to be McHenry’s most caring people. As an Executive Director, you’ll have the chance to make a lasting impact on our team, guests, and community, while growing in your own leadership journey.

If you’re ready to build something remarkable, we’d love to meet you.

Working at a Chick-fil-A® restaurant is more than a job - it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.