Restaurant Customer Care Specialist

Martin-Brower; California (MO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement benefits

Health screenings

Job summary

Reyes Holdings seeks a Customer Service Representative to act as a liaison between customers and the company, managing clerical tasks and supporting multiple departments. You will handle inquiries via calls and emails, ensuring timely resolutions, and assist with special requests using software to validate and process orders.

The role focuses on delivering consistent restaurant support and may include additional duties as assigned.

Qualifications

• High School Diploma/GED with 2–4 years of related experience.
• Bachelor’s Degree preferred.

Responsibilities

• Act as liaison between customers and the company, handling clerical and administrative tasks for daily business functions while supporting various departments.
• Handle customer inquiries via calls and emails, ensuring timely and accurate resolution of their needs and concerns.
• Provide assistance with special requests, utilizing specialized software to validate store orders, process orders, and take inbound calls.
• Deliver consistent service to restaurants through ongoing training initiatives, ensuring they receive the support necessary for success.
• Other duties as assigned.

Education

High School Diploma/GED

Bachelor’s Degree

Job description

Reyes Holdings seeks a Customer Service Representative to act as a liaison between customers and the company, managing clerical tasks and supporting multiple departments. You will handle inquiries via calls and emails, ensuring timely resolutions, and assist with special requests using software to validate and process orders.

The role focuses on delivering consistent restaurant support and may include additional duties as assigned.