Customer Service Liaison for Restaurants & Orders

The Martin-Brower Co.; California, Northern (MO, KY); Hybrid; USD 38,000 - 52,000; Full time

Job summary

Reyes Holdings is seeking a Customer Service Representative to act as a liaison between customers and the company, handling clerical tasks and supporting multiple departments. You will manage inquiries via calls and emails, ensuring timely resolution and accurate information.

You'll assist with special requests, use specialized software to validate and process store orders, and deliver consistent service to restaurants through ongoing training initiatives.

Qualifications

• High School Diploma or GED with 2–4 years of related experience.
• Bachelor’s degree preferred but not required.

Responsibilities

• Liaise between customers and the company; manage clerical tasks.
• Handle inquiries via calls and emails and resolve issues promptly.
• Assist with special requests; validate and process store orders using software.
• Provide ongoing training and support to restaurants.
• Perform other duties as assigned.

Skills

Customer service

Communication

Problem solving

Team support

Education

High School Diploma/GED

Bachelor’s Degree

Tools

Order processing software

CRM software

Job description

Reyes Holdings is seeking a Customer Service Representative to act as a liaison between customers and the company, handling clerical tasks and supporting multiple departments. You will manage inquiries via calls and emails, ensuring timely resolution and accurate information.

You'll assist with special requests, use specialized software to validate and process store orders, and deliver consistent service to restaurants through ongoing training initiatives.