Restaurant Culinary / Kitchen Manager

OGS RESTAURANT; New York (NY); On-site; USD 45,000 - 55,000; Full time

Job summary

OGS RESTAURANT is seeking a female manager/customer service manager for our Jamaican, Caribbean & American restaurant in New York City. The ideal candidate will ensure proper food service, customer satisfaction, and cleanliness in the restaurant.

This role requires at least 5 years of experience in the food industry, proficiency with POS systems, and the ability to attract and maintain customers. A starting salary of 50k plus bonuses for high sales is offered.

Qualifications

• At least 5 years of experience in the food industry.
• Proficient with POS register systems, tablets, smartphones, and computers.
• Business-oriented skills to grow a restaurant by maintaining customer satisfaction.

Responsibilities

• Ensure all food portions are served properly.
• Serve customers in a timely manner and address complaints.
• Keep the restaurant clean and sanitary at all times.
• Ensure food is served fresh and presentable.
• Oversee call-in and delivery orders are completed promptly.

Skills

Experience in food industry

Proficient with POS systems

Customer service skills

Knowledge of Caribbean-American food

Inventory management

Job description

Overview

Jamaican, Caribbean & American restaurant looking for a female manager/customer service manager.

Responsibilities

• Ensure all food portions are served properly.
• Ensure all customers are served in a timely manner and all customer complaints are addressed.
• Ensure workers keep the restaurant clean and sanitary at all times.
• Ensure all food is served fresh, warm, and presentable on plates.
• Ensure call‑in orders, Uber Eats, and Grubhub delivery orders are properly shared and completed promptly.

Qualifications

• At least 5 years of experience in the food industry.
• Proficient with POS register systems, tablets, smartphones, and computers.
• Business-oriented with skills to grow a restaurant by keeping existing customers happy and attracting new customers.
• Experience with Caribbean‑American food to taste and ensure all meals are cooked to proper taste by the chefs.
• Experience in inventory checks of day‑to‑day goods, foods, and beverages.
• Cooking and recipe knowledge of Caribbean/West Indian food is a big plus.

Benefits

Salary starting at 50k plus bonus if sales increase or remain consistently high.