Restaurant Cashier/Customer Service - Part-Time, Full-Time

Workstream; Bristol (TN); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

Paid vacation

Scholarships

Free employee meal

Sunday closed

Job summary

The Pinnacle Chick-fil-A is hiring a Front of House Team Member to greet guests, take orders at the front counter or register, and handle cash transactions with a POS system. No prior experience is required as we provide comprehensive training and a welcoming team environment.

We offer flexible scheduling to support work-life balance, opportunities for growth and leadership development, paid vacation for full-time teammates after one year, health insurance contributions, scholarships, and a free

Qualifications

• No previous cashier or restaurant experience necessary — we'll train you.
• Strong customer service and communication skills.
• Comfortable handling cash and using a POS system.
• Able to work in a fast-paced restaurant environment while staying positive under pressure.

Responsibilities

• Greet guests with a smile and take accurate orders at the front counter or register.
• Handle cash and card transactions using the POS system.
• Answer menu questions and suggest items to guests.
• Address guest concerns quickly while delivering top service.
• Keep the front counter clean and stocked; follow sanitation guidelines.
• Communicate with kitchen and team to ensure smooth orders.

Skills

Customer service

Communication

Cash handling

POS familiarity

Team player

Tools

POS system

Job description

Front of House Team Member (Customer Service / Cashier) — The Pinnacle Chick-fil-A

Do you thrive on serving others, sweat the small stuff, and take pride in going above and beyond for guests? We're hiring a Front of House Team Member — a customer service and cashier role — to join our restaurant team! In this role, you'll be a key part of our crew, greeting guests, running the register, and creating a fast, friendly experience at the front counter.

We're proud to invest in our people and offer a supportive environment where you can build skills and grow. In this position, you'll help bring our mission to life: being part of our guests' lives and the communities we serve.

Why You'll Love Working Here:

• Work-Life Balance: We know personal time matters, so we offer flexible scheduling that supports a healthy work-life balance.


• Growth Opportunities: We invest in our team members' growth, with paths for career advancement, leadership development, and continued training.


• Industry-Leading Customer Service: Join a restaurant team known for delivering top-tier customer service in the fast food industry — serving our guests and each other is what sets us apart.


• Team Spirit: We work hard and always take time to celebrate our wins together.


• Comprehensive Training: No experience? No problem. We provide complete training covering every part of restaurant operations.

Benefits:

• Competitive pay (Full-Time starts at $15/hr, Part-Time starts at $14/hr).


• Career growth opportunities, including leadership development and ongoing training.


• Full-time team members qualify for paid vacation after one year, plus health insurance contributions.


• Scholarship opportunities to help invest in your future.


• A free employee meal for every shift of 5+ hours.


• Work-life balance — we're closed on Sundays.

Responsibilities:

• Greet every guest with a smile and take accurate orders as a cashier at the front counter or register.


• Handle cash and card transactions accurately using our point-of-sale (POS) system — strong cashier and customer service skills are a must.


• Answer questions about the menu and offer suggestions to help guests order with confidence.


• Address guest concerns quickly and effectively, delivering the level of customer service our restaurant is known for.


• Keep the front counter and lobby clean, organized, and well-stocked, following all restaurant sanitation and safety guidelines.


• Communicate clearly with the kitchen and rest of the restaurant team to keep orders moving quickly and accurately.

Qualifications and Skills:

• No previous cashier or restaurant experience necessary — we'll train you.


• Strong customer service and communication skills.


• Comfortable handling cash and working with a point-of-sale (POS) system.


• Comfortable working in a fast-paced restaurant environment while staying positive under pressure.


• Adaptable, reliable, and hardworking.


• Able to lift up to 40 pounds and remain standing for extended periods.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.