Restaurant Care Specialist: Clean, Guest-Ready Environments

Chick-fil-A; New Orleans (LA); On-site; USD 17,000 - 21,000; Full time

Job summary

Chick-fil-A is seeking a Restaurant Care Specialist to keep our dining room, restrooms, beverage area, and exterior spaces clean, stocked, and guest-ready throughout the day. You will perform daily tasks, respond quickly to cleaning needs, and support operations with organized storage and adherence to standards.

The role emphasizes independence, urgency, and a commitment to a welcoming guest experience across all areas, including beverage prep and seasonal cleaning projects.

Qualifications

• Must be able to provide a valid photo ID and work eligibility documentation.

Responsibilities

• Maintain spotless dining room floors throughout the day.
• Sweep, mop, and spot clean high-traffic areas as needed.
• Keep entrances and guest walkways clean and welcoming.
• Clean glass doors, windows, and high-touch surfaces regularly.
• Empty trash receptacles before they become full.
• Clean and sanitize restrooms on a regular schedule.
• Restock paper towels, toilet paper, soap, and other supplies.
• Ensure restrooms remain guest-ready at all times.
• Prepare fresh lemonade according to Chick-fil-A standards.
• Monitor lemonade inventory throughout the day.
• Maintain beverage preparation area cleanliness.
• Restock sauces, condiments, napkins, straws, utensils, and beverage station supplies.
• Refill guest-facing condiment stations.
• Assist with organizing storage areas when needed.
• Patrol parking lot, sidewalks, and landscaping throughout the day.
• Remove trash and debris from outside areas.
• Keep entrance areas clean and inviting.
• Complete assigned daily and weekly deep cleaning projects.
• Clean walls, baseboards, vents, equipment exteriors, and other detailed areas.
• Assist with seasonal cleaning and special projects.
• Maintain a sense of urgency while working independently.
• Identify cleaning needs before they become guest concerns.
• Take ownership of the restaurant's appearance.
• Communicate supply needs before inventory runs low.
• Be flexible and assist where needed while keeping restaurant cleanliness as the top priority.

Skills

Attention to detail

Time management

Teamwork

Guest service mindset

Job description

Housekeeping

Hours: 8 AM - 2 PM and 2 PM - 8 PM

Position Summary

The Restaurant Care Specialist ensures our restaurant remains exceptionally clean, stocked, organized, and guest-ready throughout the day. This role plays a critical part in creating an environment that reflects Chick-fil-A's commitment to excellence by maintaining cleanliness, supporting operations, and completing daily maintenance and deep cleaning tasks.

Primary Responsibilities

Restaurant Cleanliness

• Maintain spotless dining room floors throughout the day
• Sweep, mop, and spot clean high-traffic areas as needed
• Keep entrances and guest walkways clean and welcoming
• Clean glass doors, windows, and high-touch surfaces regularly
• Empty trash receptacles before they become full

Restroom Excellence

• Clean and sanitize restrooms on a regular schedule
• Restock paper towels, toilet paper, soap, and other supplies
• Ensure restrooms remain guest-ready at all times

Beverage Preparation

• Prepare fresh lemonade according to Chick-fil-A standards
• Monitor lemonade inventory throughout the day
• Maintain beverage preparation area cleanliness

Stocking & Organization

• Restock sauces, condiments, napkins, straws, utensils, and beverage station supplies
• Refill guest-facing condiment stations
• Assist with organizing storage areas when needed

Exterior Appearance

• Patrol parking lot, sidewalks, and landscaping throughout the day
• Remove trash and debris from outside areas
• Keep entrance areas clean and inviting

Deep Cleaning

• Complete assigned daily and weekly deep cleaning projects
• Clean walls, baseboards, vents, equipment exteriors, and other detailed areas
• Assist with seasonal cleaning and special projects

Daily Expectations

• Maintain a sense of urgency while working independently.
• Identify cleaning needs before they become guest concerns.
• Take ownership of the restaurant's appearance.
• Communicate supply needs before inventory runs low.
• Be flexible and assist where needed while keeping restaurant cleanliness as the top priority.

Requirements

• Must be able to provide a valid photo ID and work eligibility documentation

Success Looks Like

A successful Restaurant Care Specialist ensures:

• Guests consistently experience a clean, welcoming restaurant.
• Restrooms are always stocked and spotless.
• Floors remain clean throughout the day.
• Lemonade is always fresh and available.
• Condiment stations are fully stocked.
• Exterior areas remain free of litter.
• Deep cleaning projects are completed on schedule
• Team members can focus on serving guests because the restaurant environment is consistently cared for.

Bilingual (English/Spanish) applicants are encouraged to apply. Spanish-speaking team members and leaders are part of our team.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.