Restaurant Busser/Food Runner

Pacific Palms Resort; United States; On-site; USD 19,000 - 27,000; Full time

Job summary

Pacific Palms Resort in California is seeking a courteous restaurant server to support the team in delivering exceptional guest experiences. The role requires a California Food Handlers and RBS certificate and pays $16.90 per hour.

You will help set up stations, assist servers, and ensure a clean, safe dining area throughout shifts. Applicants should have prior customer service experience, strong communication, basic math, and computer skills, with the ability to work varied evenings, weekends,

Qualifications

• Previous customer service experience preferred.
• Excellent communication skills required.
• Able to perform basic mathematics.
• Comfortable using computer systems.

Responsibilities

• Station set-up and maintain clean dining room.
• Provide the highest quality of service to the guest.
• Ensure the restaurant is clean and sanitary.
• Greet and thank customers with a smile.
• Assist servers during meal periods.
• Follow opening and closing procedures and side work.

Skills

Customer service

Communication skills

Mathematical skills

Computer skills

Education

High School Diploma or equivalent

Job description

To assist servers in any way possible to ensure proper, prompt and courteous service to all guests. It is through your abilities and service skills that the customer develops a sense of loyalty to return to the restaurant, they are ensured a clean, safe and sanitary environment. Must possess a valid unexpired California Food Handlers & RBS Certificate. This position pays $16.90/hour

KEY RESPONSIBILITIES:

• Station set-up
• Provide the highest quality of service to the guest.
• Ensure the restaurant is clean and sanitary.
• Employee training guideline adherence.
• Sign and update duties before leaving.
• Maintain two-way communications.
• Follow through on projects for supervisors and team members.
• Set up ashtrays with logo matches on each table.
• Ensure furniture and floors are clean and arranged according to specifications.
• Assist servers during meal period.
• Ability to carry trays of plated food items with one hand.
• Ability to commit to memory seat positions and table numbers.
• Must have knowledge of all food items on the menu
• Opening and closing side work completion
• Opening & closing guideline awareness.
• No unauthorized use of keys, security cards, security codes.
• Value & respect company property.
• Sanitation guideline adherence.
• Daily side work in place and in use. Adherence to cleaning program.
• Preventative maintenance.
• Complete everything from side work list.
• Setting and re-setting dinning room properly
• Restrooms are clean, stocked and maintained throughout the shift.
• Floors are swept and mopped.
• Greet and Thank customers with SMILE
• Answer all general questions about restaurant.
• Represent RED in the best possible light to the best of your ability.
• All closing procedures completed without exception.
• Provide helping hand to any and all servers without hesitation.
• All other duties as reasonably assigned by management

REQUIREMENTS

• Previous customer service experience preferred
• Professional appearance & attitude
• Excellent communication skills
• Able to work varied shifts including evenings, weekends and holidays
• Food Handlers & RBS Certification required
• High School Diploma or equivalent
• Basic mathematical skills
• Have good knowledge of computer systems

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.