Restaurant Business Partner (Remote)

ezCater; United States; Hybrid; USD 59,000 - 82,000; Full time

Benefits offered by this job

Stock options

12 paid holidays

Flexible PTO

401K with ezCater match

Health/Dental/FSAs

Remote-hybrid work (Boston or home)

Job summary

ezCater is seeking a Restaurant Business Partner to engage catering partners on our platform and ensure reliable operations and exceptional service for partners and customers. You will act as a consultative liaison, helping partners unlock growth levers on the ezCater platform tailored to their operations.

Responsibilities include building executive relationships, leveraging data to guide growth, and collaborating with sales, marketing, and product teams to drive overall catering partner success.

Qualifications

• 2+ years experience partnering with and managing external vendors or accounts.
• Experience leveraging data to inform decisions; proficient in Excel, Tableau, or Sigma.
• Clear, concise written and verbal communication; able to influence stakeholders.

Responsibilities

• Engage and build relationships with high-level partner contacts to evaluate opportunities.
• Understand each partner's business and craft growth strategies benefiting both parties.
• Assess and validate caterers' operational opportunities using data and feedback.
• Serve as a subject matter expert on partner-facing and internal metrics.
• Leverage data analytics to identify trends and guide solutions.
• Present operational insights to internal and external stakeholders.
• Collaborate with sales, marketing, and product to align and support growth.

Skills

Vendor relationships

Data-driven decisions

Excel

Tableau

Sigma

Communication skills

Problem solving

Travel 5 days/quarter

Tools

Excel

Tableau

Sigma

Job description

ezCater is the #1 food tech platform for workplaces in the US. The company makes it easy for any organization to manage its food needs and order from over 125,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from employee meal programs to one-off meetings, all backed by 24/7 service and business-grade reliability. For restaurant partners, ezCater helps grow their business by bringing them new high-value customers and large orders.

We’re looking for a Restaurant Business Partner to join our team! This person will play a pivotal role in engaging catering partners on our platform and ensuring reliable operations and exceptional service to both our partners and customers. They will be a consultative liaison to our external partners, ensuring that partners feel supported and heard and that they understand how to unlock growth levers on ezCater’s platform in a way that fits each partner’s business operations.

What You'll Do

• Engage and establish relationships with high-level contacts across different partner accounts to evaluate and communicate opportunities in ways that drive action.
• Understand the unique business of each partner and create strategies for success that support partner and ezCater growth
• Proactively assess, clarify, and validate caterers’ operational opportunities on an ongoing basis, using performance data and customer and partner feedback loops.
• Serve as a subject matter expert on partner-facing and internal operational metrics
• Leverage data and analytics to identify trends and guide solutions
• Present operational and functional insights to internal and external stakeholders
• Collaborate closely with other departments, including sales, marketing, and product development, to drive alignment and support the overall growth and success of catering partners on the ezCater platform

What You Have

• 2+ years experience partnering with and managing external vendors or accounts; experience with restaurant operations, final mile delivery, or e-commerce logistics preferred.
• Experience leveraging data to make informed recommendations and/or decisions; comfortable working in Excel, Tableau, or Sigma.
• Clear, concise, and persuasive verbal and written communication skills.
• Track record of success working internally and externally to achieve shared outcomes.
• Ability to demonstrate active listening and emotional intelligence to better understand partner feedback and needs.
• Proactive approach to identifying and solving problems; demonstrated ability to root cause and craft the right solution.
• Ability to work effectively in fast-paced environments, both autonomously and cross-functionally in a team setting.
• Ability to travel up to 5 days per quarter for Together Weeks, team gathering and other events, when applicable.

The national total target cash compensation range for this position, including base salary and bonus target, is $59,000-$82,000 annually.*

• Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).

ezCater does not sponsor applicants for work visas or legal permanent residence.

What You’ll Get From Us

You’ll get a terrifically compelling experience in an innovative, high performing environment. You’ll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a place that values work/life harmony.

• Market competitive salary
• stock options that you’ll help make worth a lot
• 12 paid holidays
• flexible PTO
• 401K with ezCater match
• health/dental/FSA
• long-term disability insurance
• mental health and family planning resources
• remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office
• a tremendous amount of responsibility and autonomy
• wicked awesome co-workers
• employee meal program (and many more goodies) when you’re in our office
• and knowing that you helped transform the food for work space.

ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones. Following a conditional offer of employment, ezCater may require a background check.

For information on how ezCater collects and uses job applicants' personal information, please visit our Job Applicant Privacy Policy.

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